Timekeeper
Ibin Ajayan Projects
Total des années d'expérience :12 years, 0 Mois
• Monitor daily log-in & log-out of all employees using biometric system (FingerTec).
• Review overtime forms submitted by all departments
• Prepare all reports for payroll
• Directly Reporting to HR Manager
• Assist HR Manager for staff recruitment
• Prepare daily, weekly and monthly attendance report
• Coordinate with HR for manpower assistance
• Monitor hour/kilometer reading of heavy equipment
• Organize and maintain documents for the project
• Prepare daily performance report of construction site
• Tracking of staffed manpower
• Resolved customers inquiry in timely manner with overwhelming confidence
• Listened actively to customers concern and proactively exceeds customers’ expectation
• Educated customer about services for future references
• Encouraged and advised customer regarding financial concern and established agreement according to credit company policyd
• Resolved 22 customers’ technical concern out of 25 in-bound calls
• Provided step by step troubleshooting not only provided guidelines but also self-knowledge for internet connection issue