restaurant manager
Total des années d'expérience :7 years, 8 Mois
In house Auditor and also as an actual f and b trainor of the different nationalities of staffs here in MADINAH, KSA.
•RED CRAB GROUP OF RESTAURANT promoted and
worked as Roving Operations Supervisor in 3 outlets of red crab alimango house (red crab eastwood, red crab tomas morato and red crab shangrila plaza branch
To help and serve the company to build up and to share my knowledge and experience to my colleagues.
-Ensure that the shift will run smooth manners, assign the supervisor on their respected designation.
-Responsible for staffing, scheduling, financial goals and development of the business.
-responsible of dealing with the complaints and ensuring the highest satisfaction of every guest.
-set the standards of the service, base on my experience and also the positive suggestions of the guests.
-Demonstrate and extend same "caring for the needs of the customers" attitide with staff, and care when selecting scheduling, training, developing, mentoring, managing and leading the team according to the our first commitment "People, our greatest resource.
- Personally intervenes to correct below standard issues, positively couches and counselling the staff to achieve the highest quality of service in all areas of restaurant.
- Doing all tge reports such as profit and loss, food cost, petty cash.
planning •Cost control •Customer focused •Operations and marketing activities •Health and safety •Table napkin folding