Jordan Santos, Team Leader for Renewals Administration

Jordan Santos

Team Leader for Renewals Administration

Pacific Prime Middle East

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Management
الخبرات
3 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 6 أشهر

Team Leader for Renewals Administration في Pacific Prime Middle East
  • الإمارات العربية المتحدة - دبي
  • مايو 2015 إلى نوفمبر 2016

o Escalation point for any concerns regarding renewals admin work.
o In charge of maintaining all documentations/ processes to be used by the Renewals department across all insurance providers and clients.
o Manages meetings across different insurance providers for any changes/ implementations that will need to be stream flowed down to all admins in relation to the Dubai Health Authority regulation.

Technology Consultant في EAI ACS- HP
  • الإمارات العربية المتحدة
  • مايو 2013 إلى ديسمبر 2014

Responsible for supporting the SAP PI and SAP SCS Landscape for P&G Global, especially in the Asia Pacific and EMEA Region
Makes sure that all data/ messages passing through the SAP PI Landscape are working smoothly and performs live troubleshooting with customers as soon as possible
In charge of compiling and sending daily health checks to Level 3 Specialists for evaluation
Collaborates with different teams globally, especially with the applications team, for any stuck messages in the system, or correct any bad data that passes through the SAP PI system
Highly flexible with the working schedule as the service provides a 24/7 support
Sells/ creates projects to other P&G Teams to increase customers using the SAP PI Landscape

HP Application Lifecycle Gating Process Technical Lead June- Dec 2014 Ensures that all production-related movements towards the SAP PI Landscape is fully assessed as these will have critical impact on operations if not delivered within the allowed schedule approved by P&G

Co-Owner, Rice Rice Baby, On the Rice Company Nov 2012-Apr 2013
Manages marketing, finance, and operation related activities of the company

Marketing Assistant في SYSU Incorporated
  • الفلبين
  • مارس 2012 إلى مايو 2012

Helped out in different marketing related jobs such as product launches and market price scanning

CO-CURRICULAR ACTIVITIES
Ateneo Management Association (AMA) 2009-2013
• External Relations Manager
Department that handles all projects with partner organizations and companies outside the university

الخلفية التعليمية

بكالوريوس, Management
  • في Ateneo de Manila University (John Gokongwei School of Management)
  • مارس 2013

Specialties & Skills

IT Project Management
Project Management
Administration
Customer Service
Marketing
ACADEMIC
CONSULTING
FINANCE
HEWLETT PACKARD
MARKETING
TROUBLESHOOTING
Administration

اللغات

الانجليزية
متمرّس
العربية
مبتدئ

التدريب و الشهادات

Information Technology Infrastructure Library (الشهادة)
تاريخ الدورة:
July 2013
صالحة لغاية:
January 9999

الهوايات

  • Badminton