Regional Application Manager / IT Engineer
Alstom
مجموع سنوات الخبرة :21 years, 10 أشهر
• Created and Managed Alstom Portal for the whole NME Region.
• Created and Managed different Applications for Alstom Grid NME Region.
• Created and Managed Regional Strategic Sourcing (Purchase Request) Application for the NME Region.
• Implemented and Managed Payroll Interface between Global HRIS Application (Artemis) and Local Payroll Application for the whole NME Region.
• Created different workflow based applications for the NME region using Active Directory and LDAP technologies.
• Managed and Participated in the planning of NME Application carve-out scenarios and implementation.
• Managed, Created, and provides Resolutions for IT related issues via HP OpenView Service Desk (Picasso) HelpDesk.
• Managed, Created, and provides Resolutions for IT related issues via ITSM7 (BMC Remedy) HelpDesk.
• Created and Managed tools using VBA for different Business Unit Requirements
• Leads the analysis of business and information technology requirements to outline solution alternatives considering benefits, risks and costs.
• Collaborates with client stakeholder and information technology stakeholders in selecting solutions for implementation.
• Collaborates with other Solution Manager in managing Regional Application Portfolio.
• Performs User Acceptance Testing (UAT) using HP Quality Center.
• Evaluates Daily Process technology requirements ensuring their adherence to ITSSC/EUSS policies and standards.
• Serves as the “IT Owner” for the Application Portfolio’s Daily Process, accountable for ensuring that functional and technical operation is in alignment with requirements of the different Business Units.
• Collaborates with application owners (in ITSSC/EUSS and in different Business Units), Key Users, data and technology operations personnel, and technology infrastructure personnel to evaluate the benefits, costs and risks associated with the delivery of a New Daily Process Technology/Solutions.
• Confers with internal client stakeholders and information technology stakeholders to define the objectives, priorities, scope, milestones and resource requirements for a proposed Application/Solution.
• Develops Application/Solution and plans processes, identifying benefits, dependencies, synergies, risks and costs.
• Created, Implemented and Managed the company’s eCommerce Solution.
• Managed IT Applications that affects the daily operations of the company.
• Created Specialized applications for integrating database to and from XML files and online database using xPath technologies.
• Developed a Multi Branch, Multi Warehouse Integrated Inventory / Accounting System.
• Managed and provided support for IT Related business operations.
• Analysed and developed a system wide PIN Formatting and Labelling System for all Clients that manufactures and deals in the Pre-Paid Phone Card industry.
• Created a system that computes the total man-hour being consumed by a certain pressman from the eCounter machine up to the computation of wages.
• Created a program that encodes and encrypts data into the Magnetic stripe of a phone card.
• Created a program that reads the Domino text file for computation of actual Card Printed and Over Print.
• Managed and Implemented project schedules.
• Made a Workflow Analysis and implemented Process Improvement on the Packing and Production Department.
• Conducts User Training and end-user acceptance test.
• Analysed and developed a Sales and Inventory Tracking system that deals with the sales of phone cards being sold to Stores, Distributors and Private Entities. Handles and maintains the IT/Network operation of both LA and Bay Area Office.
• Manages, supervises the I.T. related operations of the company.
• Review related IT requirements including but not limited to personnel and hardware.
• Undertakes careful study of the specifications and requirements for all application programs, and plans for the development of new Applications.
• Handled and Trained Assistant Programmer in Delphi and Network Operations.
• Analysed and developed an online phone card sales system with url at www.tipidtalk.com.