جوسلين Koshy

Managing program / project communication, create program / project metrices, communicate program / project status with team members & PMO Head.
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Program and projects include large-scale IT Infrastructure, Operational Technology infrastructure projects, Vulnerability Assessment and Mitigation, Cyber Security & Cloud application (PaaS / SaaS Models) projects, which are of high value and importance to QF business requirements.
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Facilitates development of program & project delivery plans, KPIs/SLAs, participates in defining roles and responsibilities and milestones.
Managed the analysis, procurement, installation, and testing of Services. Procured resources, coordinated network analysis, created, and maintained plan and issues list, chaired status meetings and followed up on open items.
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Responsible for identifying, analyzing, measuring, and managing project risks.
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Liaising with outside IT consultants and other third-party contractors to ensure projects completed on time.
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Close liaising with internal cross functional teams for the smooth running of projects, plan and successfully complete critical activities such as migration activities that need to be conducted during non-working hours.
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Evaluate changes/modifications of project schedules, plans and other deviations to suit actual field conditions.
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Monitor programs/projects forecasting including risk, issues and stakeholder management.
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Co-ordinates with Project / Program stakeholders to improve projects performance and make sure all projects conform to set PMO standards & methodologies.
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Identifies Project variances, issues and risks and follow up any issues likely to cause risk or delays to projects and take actions proactively to mitigate all issues & risks.
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Proactively identify any project slippage and raise change request for any schedule changes as required.
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Ensure project sign-off is done as per agreed schedule.

Hold dual accountability for managing complex large-scale corporate IT projects and at the same time support the department manager in preparing strategic project management plans for tenders, establish project management processes and procedures, manage vendors, resource planning, risk assessment and value engineering and provide support and guidance to the PMO & team.
• Managed numerous ELV & IT Infrastructure (Networks / Servers/ Storage / Virtualization / CCTV / ACS / PAS / Video Wall / AV / Digital Signage / IPTV & even Structured cabling & Large Data center) projects through their complete lifecycle, without compromising on cost, time & quality.
• Managed the analysis, procurement, installation, and testing of Services for network upgrade. Procured resources, coordinated network analysis, created and maintained plan and issues list, chaired status meetings and followed up on open items.
• Provided accurate and timely coordination information to internals clients. Coordinated with business and technical groups managing end-to-end processes, create reports, schedules, chaired meetings, and led a transition team.
• For a period of time, was even responsible for all operations of the PMO, directing and managing team of project managers and subject matter experts on all multiple operational readiness implementation work streams resulting in improved operational effectiveness and capabilities.
• Evaluate changes/modifications of project schedules, plans and other deviations to suit actual field conditions. Evaluate proposed variation orders, time extensions, progress billings, price adjustments where necessary.
• Take action to resolve operational and administrative conflicts and problems, decide alternative courses of action, interpret policies and make decisions that have been delegated.
• Monitor and evaluate the progress of delegated matters.
• Prepare individual’s annual scorecard in line with the organization’s Performance Assessment System.
• Obtain the appropriate level of feedback (formal and informal) and ensure continuous monitoring of highlighted development points.
• Conduct performance appraisals for subordinates according to scheduled plans and recommend necessary actions.
• Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

Responsible for the project management throughout the entire project lifecycle, including project initiation / proposals, project planning / delivery, business liaison / stakeholder management, post implementation review and project close out / handover.

• Responsible for managing and coordinating various IT Networking (Cisco, EMC Storage, VMware Virtualization), Structured Cabling and Large Datacenter related projects through all phases of project life cycle.

• Managing multi-disciplinary teams of varying sizes and complex programs of work.
• Managing staff to ensure that all milestones are achieved within the agreed timeframes.
• Led teams across broad technical, financial and business disciplines. Focus teams on business objectives and track progress to ensure project milestones were completed on time, on budget and with the desired results.
• Responsible for liaising between clients, suppliers / contractors and staff throughout project lifecycle and ensuring objectives were met.
• Responsible for initiating kick-off meetings & weekly status meetings for the projects and update the stakeholders with the weekly status reports.
• Create the project scope, project charter, project schedule plan and receive the sign-off for all the documents before the project start/implementation.
• Communicate with stakeholders to provide accurate reporting and information regarding the on-going projects and initiatives.
• Coordinate, negotiate and motivate outside vendors and onsite resources in support of time line and IT project deliverables.
• Initiate training and mentoring of onsite engineers and technicians.
• Responsible for identifying, analyzing, measuring and managing project risks.
• Liaising with outside IT consultants and other third party contractors to ensure projects completed on time.
• Monitor and guide in the user acceptance testing of final IT infrastructure deliverables through iterative evolutions.
• Ensure Quality is met according to the customer requirement during implementation.
• Ensure invoicing is done on time.
• Prepare & submit final operation & maintenance manuals, dossiers and other closure documents.
• Ensure project sign-off is done as per agreed schedule.

• Handle multiple projects related to Fire Protection and Fire Alarm.
• Responsible for management of budgets, determining project scope, liaising between clients and staff throughout project lifecycle, and ensuring objectives were met.
• Responsible for preparing & submitting all pre-requisite documents for the project such as material submittals, drawings, scope of work document, project charter etc.
• Liaising with outside IT consultants and other third party contractors to ensure projects completed on time
• Maintain client relationship.
• Responsible for project scheduling, review & submit design documents
• Responsible for the execution phase-updating & submitting project schedule, work progress reports, conduct weekly meetings
• Keep track of all changes in the project & updating the management & customer of the same.
• Ensure invoicing is done in time.
• Ensure proper quality approval received from customer.
• Ensure project sign-off done on time.

• Responsible in handling electronics and embedded system projects for the company.
• Handled project planning, execution and monitoring of multiple projects.
• Reporting to the stakeholders on the status of the ongoing projects.
• Developing and managing the resources and vendors for the project.
• Ensuring effective quality control processes are in place to monitor deliverables produced.
• Designed presentations for project life cycles.
• Prepare & submit final operation & maintenance manuals, project & commissioning dossiers and other closure documents.
• Ensure proper quality approval received from customer.
• Designed and implemented project status reports and communications.

• Manage software system development and web based projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support.
• Manage the multimedia department.
• Competent liaison between management, clients, and personnel.
• Manage and delegate the project to the concerned team of programmers.
• Managing staff to ensure that all milestones are achieved within the agreed timeframes.
• Responsible for preparing & submitting all pre-requisite documents before starting the project.
• Helped develop detailed project plans for multiple simultaneous projects, resulting in increased visibility of inter-project dependencies and improved development efficiency.

• Assisting and supporting the Project Manager in different projects related to IT software.
• Providing project support to senior Project Managers.
• Reviewing the efficiency and effectiveness of service delivery.
• Responsible for handling the projects finances.
• Acting as administrative support to Project Managers and Directors on projects.
• Identify, analyze, prioritize, mitigate and communicate project risks.
• Communicating with project manager to report on project status.
• Involved in Coordinating projects from inception to completion.
• Leading and organizing a team.
• Keeping in close contact with key project members and decision makers.