Customer Insight
Bridge International Academies
Total years of experience :15 years, 5 Months
Develop research framework
Collate and analyze qualitative and quantitative research.
Field team management
Develop content for publish
Manage all online platform related to optimizing visibility for the blog.
Engage in dialogue and monitor customer issues.
Manage social media campaign
• Oversee the operation of the Company's business.
• Oversee the business development of the ACI brand and the artiste under the ACI brand.
• Select, supervise and support the ACI team.
• Build the internal team of ACI and support the artistes and the brand.
• Generate and develop both inbound and outbound new business opportunities.
• Extend the brand to other business opportunities (Sponsorship, Endorsement, and business ownership in brand).
• Maintaining good relationship with other labels and related business communities.
• Develop content for social media reach.
• Ensure best practices at the company's studio and outdoor events.
• Assist the technical team to accomplish business project.
• Keep good relationship with existing customers and search for new business opportunity.
• Participate in proposal writing.
• Keep projects on schedule.
• Research and identification of potential suppliers, product prices and submitting invoices.
• Scheduling and coordinating meetings, interviews, events and other similar activities.
• Market research, intelligence, analysis and reporting for the firm by going to the market environment to confirm the real situations of projects at hand and compare information with what is sourced online.
• Conduct interview and administer questionnaire to ascertain consumers’ view of products or services based on the project.
• Organize logistics for project events such as focused group discussion.
• Participate in proposal writing and presentation.
. Communication (Inbound and Outbound).
Coordinated all company’s administrative and logistic matters, answer calls, lodge cheques, equipment check-in & check-out etc
Giving assistance in the guidance and counseling department.
Graduated with a second class upper honors and was given the Chancellor's award for the best graduating student in the programme, Policy and Strategic Studies. Also got an award from the College of Business and Social Sciences for the best student in Policy and Strategic Studies.
