Joseph Marvin Kakande

Performed new electricity meter installations and customer connections.
Resolved customer complaints and electrical anomalies.
Conducted faulty meter replacements.


Carried out inspections and customer mapping.
Supported revenue protection and loss reduction activities.
Maintained compliance with company safety procedures.
Provided administrative support to daily operations.
Responded to customer inquiries via telephone, email, and in person.
Prepared weekly operational reports.
Maintained customer databases and records.
Ensured compliance with company health and safety policies.
Ensured safe and reliable power supply.
Diagnosed and resolved electrical faults.
Responded promptly to customer complaints.
Maintained power availability across service areas.
Performed preventive maintenance on electrical systems.

 Provided administrative support to daily operations.
 Managed customer enquiries via phone, email and in person.
 Maintained data basis and prepared reports.
 Fault findings and customer complaint resolution.
 Ensure compliance with company policies at health & safety standards.

 Restoring power supply and customer premises.
 Sensitizing customers about power usage.
 Installing new meters.
 Loss reduction activities
 Ensuring safe and steady power supply to customers.

Replaced faulty electrical components, including switchgear.
Converted postpaid electricity meters to prepaid systems.
Performed routine maintenance on electrical equipment.
Delivered quality customer service.
Assisted in troubleshooting electrical faults.