Joseph Oommen, Network Software Engineering Specialist

Joseph Oommen

Network Software Engineering Specialist

Telstra

Location
India - Bengaluru
Education
Bachelor's degree, Electronics And Communication Engineering
Experience
9 years, 6 Months

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Work Experience

Total years of experience :9 years, 6 Months

Network Software Engineering Specialist at Telstra
  • India - Bengaluru
  • My current job since March 2023

Communicate with Product management team and other system stake holders for the requirements of EOC order manager Catalog Product offerings and other changes end to end Solutioning.
 Initial Analysis on requirement impacting other systems.
 Agile Delivery
 Impact assessment with all other teams. Effort estimation and providing delivery dates.
 Internal cost assessment.
 Prepare Solution Design Documents.
 Provide Solution of Build of Product Offering catalog, EOC code changes as per initial Design.
 Orders fallout management and Solutioning
 Use Karate Framework API Tool for building product offerings in Catalog.
 Unit Test before SIT Deployment
 Provide solution SIT QA Test and Support
 Defects Resolution and Triage calls using Jira.
 Postproduction live support and Hot fixes given.
 Working with Vendor Ericsson and other Vendors for PDU Product bugs beyond scope and pushing for resolution in case longer time taken.
 Attending the P1/P2 Major incident calls to resolve the issues.
 Kubernetes Environment build, troubleshoot.
 Manage Kubernetes upgrade of Environment which involves the Telecom products to deploy in the cluster.
 Manage Deploy telecom products into the Kubernetes Cluster

Technical Authority Expert at Ericsson
  • India - Bengaluru
  • March 2019 to February 2023

Get the ECM Catalog and Order management Requirements from business with all stake holders
 Prepare Solution Design documents
 Configure the Designer document Product Offerrings requirements Hard Goods and Soft Goods .
 Build ECM Intergration, send the RFS parameters .
 Agile Delivery
 Unit testing /QA test and Support
 Defect resolution and Triage calls
 Export the Project and send it to billing system to configure in billing database.
 Push the ECM configuration through GIT tool and create a tag and deploy through Jenkins .
 Export the Projects from Development environment in active state to unit testing environments and finally to production.
 Order Fallouts Management
 Kubernetes Environment build, troubleshoot.
 Production Deploy the Product build in Kubernetes cloud environment.
 Deploy the code in Production Kubernetes environment
 Monitor the health of Microservices, Kubernetes cluster in Production and automate using shell scripting .
 Configure the new ECM requirements, Test and deploy in Production.

Software Engineer at Softtek
  • India - Bengaluru
  • July 2016 to December 2018

As a lead getting product requirements, design documents and test plan
• CLCS application is the Integration application between Siebel & all other applications
• Managing the Interfaces of all applications
• Build, Test and Deploy Siebel code across all environments
General
• Heading the ART calls & MI Incidents of Siebel & CLCS
• Working on Training aspects for the team
• Managing the Lonestar Release activities in offshore with respect to defects and resolution
• Worked on Repository export, SIF Export/Import, SRF compilation etc in DEV environment and Migrating to QA to Stage to Production Environments.
Deployment Area
 Building new releases which includes Repository Export/Import, SRF replacement, Index Recreation by DBA along with manual migration
 Executing SQL packages as part of deployment activities on development database.
 Workflow import, deploy and activate.
 Data map import and validates.
 Server configuration and creating new component definitions
 Environment baseline activities
 Trillium Deployment in Trillium Servers.

Service Information Developer at Hewlett Packard Enterprise - India
  • India - Bengaluru
  • September 2014 to June 2016

Troubling shooting the application problems like environmental issues, installation on production and development Environments.
 Siebel order management fallout
 Repository Import and Rename.
 SRF Replacement and Genbscript generation.
 Data management (LOV, PDQ, EAI Value maps, Views and Responsibility views) .
 Workflow import, deploy and activate.
 Data map import and validate.
 Siebel core crash analysis.
 Setting crontabs to generate the feeds.
 Automate Health check using shell scripting
 Attending the P1/P2 calls to resolve the issues.
 Test the Siebel Config and automate shell scripting
 Coordinating with other components teams to maintain the environments.
 Administration and Maintenance of these Siebel servers along with application software.
 Resolving production issues and updating them in Service Now tool which includes P1, P2 and P3 incidents.
 Taking care of database refreshes, switching from instance of database to another and post refresh activities in test environments.
 User creation on Siebel Environments.
 Production Smoke test report run using QTP machine and troubleshooting if there is any failure in the report.
 Look into defects raised and work towards resolution of defects .
Deployment Area
General
 Building new releases which includes Repository Export/Import, SRF replacement, Index Recreation by DBA along with manual migration
 Executing SQL packages as part of deployment activities on development database.
 Workflow import, deploy and activate.
 Data map import and validates

Education

Bachelor's degree, Electronics And Communication Engineering
  • at Visvesvaraya Technological University
  • May 2014

Done Project in IOT Sensors

Specialties & Skills

UNIX Shell Scripting
kubernetes
Catalog Management
Order Management
Siebel Administration
Kubernetes
Unix Shell Scripting
Catalog Management
Order Management

Languages

English
Expert
Hindi
Expert
Kannada
Expert
Tamil
Intermediate
Telugu
Beginner
Malayalam
Expert

Training and Certifications

Dockers and Kubernetes (Training)
Training Institute:
Cognixia

Hobbies

  • Reading