Medical Records Clerk/Receptionist
Medical Specialist Centre
Total des années d'expérience :28 years, 4 Mois
• Working on deadlines and ensuring that all teams are following the same procedures.
• Checking and approving documents before they are filed
• Checking quality of documents.
• Monitoring processes.
• Producing listings and other needed documents
• Setting up company/project filling systems.
• Develop and implement processes related to document control and management.
• Retrieve patient records for doctors and nurses who need to know prior history for future diagnosis and treatment.
• Keep track of medical records to document improvement or deterioration in condition. If a patient must be admitted to a hospital or has regained enough health to go home, the coder processes the admission and discharge paperwork
• Manage the process of distribution of internal correspondence and ensure good
relationships with external and internal clients
Protect patient privacy by keeping medical histories confidential. Plus, coders review records to determine if the records contain the personal information and treatment details the law requires. When agencies, health professionals or insurers ask about patient specifics, coders must know legal rules governing the release of that information. Coders also serve as liaisons between the provider and the billing office
Answering the phone/Doing patient appointments
• Electronically record, store and report on reams of data, and they use those statistics in several ways. First, coders must organize and keep numbers for clinical databases and patient registries to help hospitals and clinics track a treatment’s long-term effectiveness. Coders also follow patient outcomes to enable providers to evaluate the quality of care. To help providers get reimbursement, coders assign clinical codes with classification software. Plus, hospitals use coders’ compilations of medical records to research how to control costs or enhance care.
• Work with the team in order to implement systems of control.
• Receiving incoming/outgoing calls
• Greet the patient in a very accommodating manner
• Receiving daily appointments
• Prepares Receipts
• Follow up patients appointments
• Resolving all the queries related to Sales, Administration
• Providing excellent customer service in an appropriate and timely manner.
• Ensuring Client satisfaction.
• Completing assigned tasks within a stipulated period of time.
• Meeting the deadlines set by the organization.
• Conduct Tele Marketing, meeting with clients, negotiates marketing deal
• Follow up Collection
• Promotes companies business activity
• Ensures proper document classification, sorting, filling and proper archiving
• Maintains specifically assigned project database.
• Coordinating with the Chief of the Department
• Facilitates communication between the staff through the Chief of the Department
• Checking and approving documents before they are filed
• Liaising with teams to ensure that documents contain correct and understandable.
• Checking quality of documents.
• Monitoring processes.
• Prepare Business Correspondence
• Teaming up with other documentation groups.
• Develop and implement processes related to document control and management
• Coordinate delivery of goods to ultimate clients
• Prepares Invoices
• Attending telephone queries
• Monitoring Incoming and Outgoing of the products
• Checking quality of documents.
• Coordinate with the Human Resources
• Prepare Business Correspondence
The development of effective sales persons based on sound customer relationships is the cornerstone of the course. The relationship between personal selling and the other elements of marketing strategy are analyzed. Concepts from the behavioral sciences are explored to show their application in sales situations including the psychology of selling and the importance of relationship building. Attention is focused on the development and demonstration of effective sales presentation techniques for retail, business-to-business, services and nonprofit selling. Each step in the selling process (the pre-approach, the approach and presentation, an analysis of possible objections, the closing and follow-up) will be extensively analyzed, discussed and applied. The social, ethical and legal issues in selling awareness will be