Joshua Vaz

• Supervise and manage frontline teams within a high-volume environment, ensuring adherence to company HR policies and
operational standards.
• Support onboarding of new employees including documentation checks, induction coordination, and training follow-ups.
• Manage rota scheduling, attendance tracking, leave records, and people documentation to ensure payroll accuracy.
• Act as first point of contact for employee relations matters, resolving workplace issues and escalating complex cases appropriately.
• Support performance management discussions and provide coaching to improve productivity and engagement.
• Ensure compliance with right-to-work regulations and internal HR audits.

• Managed end-to-end HR operations for 200+ employees including onboarding, employee records, compliance, and exit processes.
• Resolved 90% of employee grievances and disciplinary matters through structured ER processes.
• Led 10+ internal investigations, ensuring fair documentation and reducing potential legal exposure by 20%.
• Coordinated payroll inputs, attendance data, and leave management to ensure accurate monthly processing.
• Streamlined HR workflows using Zoho People HRIS, improving operational efficiency by 20%.
• Delivered HR policy training to 50+ managers, strengthening compliance and consistency in people management practices.
• Supported recruitment campaigns including sourcing, screening, interview coordination, and offer management.

• Managed recruitment lifecycle from job posting to onboarding, reducing new hire ramp-up time by 50%.
• Maintained employee files, contracts, and HR documentation ensuring 100% compliance with labour regulations.
• Assisted in performance management, absence management, and disciplinary documentation.
• Implemented digital HR documentation processes, increasing administrative efficiency by 25%.

• Supported 30+ employee relations cases including grievances, absence issues, and policy clarifications.
• Conducted compliance audits and right-to-work verification checks.
• Assisted in HR reporting and workforce analytics, improving workforce planning decisions by 20%.
• Enhanced candidate screening processes, increasing interview-to-hire ratio by 60%.

• Processed payroll inputs and attendance data using SAP HRIS, ensuring 100% payroll accuracy.
• Assisted in induction programmes and HR policy awareness sessions.
• Supported HR documentation, leave tracking, and employee file management.