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Joshua Khoury, Lead AI Automation Consultant

Joshua Khoury

Lead AI Automation Consultant·Wharq -AIAutomation Solutions

Australia

Diploma, Project Management

Work experience

Total years of experience: 5 years, 5 months

Lead AI Automation Consultant

March 2025 - Present

Wharq -AIAutomation Solutions

Sydney, Australia •Hybrid

March 2025 - Present

• Designed and deployed over 40 AI-powered workflows across sales, customer service,
and internal business operations.
• Spearheaded AI-driven transformation projects that increased client productivity by 43%
and eliminated 50+ hours of manual administrative work weekly.
• Orchestrated custom AI employee solutions utilizing advanced prompt engineering and
automation platforms to scale client capabilities.
Company industry:
Installation & Technical Services
Job role:
Information Technology

Brokerage Operations Manager

January 2023 - Present

NewGen FinanceBrokers

Sydney, Australia •Hybrid

January 2023 - Present

• Managed end-to-end operational workflows for a high-volume finance brokerage
specializing in lending solutions.
• Implemented AI-assisted systems for lead generation, client onboarding, and CRM
management, significantly reducing processing times.
• Facilitated over AUD $4M in settlements within an eight-month period through rigorous
financial assessments, cash-flow reviews, and stakeholder management.
• Coordinated a cross-functional team of 12 employees across operations and client
service.
Company industry:
Financial Services
Job role:
Management

Project Operations Coordinator

January 2022 - December 2023

JLP Construction

Sydney, Australia

January 2022 - December 2023

• Supported the operational execution and coordination of large-scale construction
projects with portfolio budgets up to AUD $30 million.
• Maintained project schedules, procurement tracking, and stakeholder communications to
ensure alignment with delivery objectives.
• Improved site-to-office visibility by implementing structured reporting and documentation
systems.
Company industry:
Construction & Building
Job role:
Management

Logistics & Operations Assistant

January 2021 - January 2023

Australia Post|TollGroup |KmartDistribution

Sydney, Australia •Hybrid

January 2021 - January 2023

• Facilitated high-volume distribution operations within fast-paced logistics environments.
• Coordinated workflow execution while ensuring strict compliance with operational
procedures and safety standards.
Company industry:
Project & Construction Planning
Job role:
Logistics and Transportation

Education

TAFE NSW Higher Education

May 2024

May 2024

Diploma, Project Management

Australia

TAFE NSW Higher Education

December 2023

December 2023

Diploma, Banking And Finance

Australia

TAFE NSW Higher Education

December 2023

December 2023

Diploma, Real Estate

Australia

Skills

ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
GROWTH STRATEGIES
Intermediate
GROWTH STRATEGIES
Intermediate
INTERIOR ARCHITECTURE
Intermediate
INTERIOR ARCHITECTURE
Intermediate
MACHINERY
Intermediate
MACHINERY
Intermediate
PROMPT ENGINEERING
Intermediate
PROMPT ENGINEERING
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
Communications
Expert
Communications
Expert
Real Estate
Expert
Real Estate
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Business Development
Expert
Business Development
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert
AGILE PROJECT MANAGEMENT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
BUSINESS SYSTEMS
Intermediate
BUSINESS SYSTEMS
Intermediate
BUSINESS TRANSFORMATION
Intermediate
BUSINESS TRANSFORMATION
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MACHINE LEARNING
Intermediate
MACHINE LEARNING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANUFACTURING AUTOMATION
Intermediate
MANUFACTURING AUTOMATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CHATGPT
Intermediate
CHATGPT
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate

Languages

English
Native Speaker
Arabic
Native Speaker

Memberships

FBAA

Association Member

December 2023

AFCA

Associate

December 2024

Training and Certifications

Certifications
Prompt Engineering for ChatGPT & Advanced Data Analysis
Financial Automation with Generative AI
Vanderbilt AI Agent Developer Specialization
Google AI Professional Certificate
Cert IV in Real Estate
Cert IV of Banking & Finance
Google AI Professional
Google
May 2026
Show credentials
AI Agents and Agentic AI with Python & Generative AI
Vanderbilt University
May 2026
Show credentials
AI Agent Developer
Vanderbilt University
May 2026
Show credentials
Financial Automation with Generative AI
Edureka
May 2026
Show credentials
GPTs: Creating Custom AI Assistants
AI Agents & Agentic AI Architecture
ChatGPT Advanced Data Analysis
Prompt Engineering for ChatGPT
Financial Automation with Generative AI
Vanderbilt AI Agent Developer Specialization
Google AI Professional Certificate
Australian Credit Licence / Credit Representative Experience
NSW Driver's Licence | White Card
AI Automation & Systems Architecture
Advanced Lending Policy, Structuring & Compliance Training
Australian Credit Licence (ACL 384704)

Hobbies

  • Ecommerce
  • Fitness