Joumana Alchall, receptionist and secretary

Joumana Alchall

receptionist and secretary

Al-Bawader company

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Administration And Information Systems
Experience
3 years, 10 Months

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Work Experience

Total years of experience :3 years, 10 Months

receptionist and secretary at Al-Bawader company
  • Kuwait - Hawali
  • January 2024 to March 2024

all the secretarial stuff and administration

English Teacher at Future kid nursery
  • Kuwait - Hawali
  • September 2021 to June 2023

English teacher ( Main teacher) , ( Pre-KG )
I'm responsible for taking care of Pre-Kg class ( Feeding and watchout for them ) ( Teaching letter's, colors, shapes 'Academic stuff' )

English Teacher at alqadsia institute
  • Kuwait
  • January 2018 to August 2018

I was responsible for a class of 22 children and covering all aspects of learning, I taught children the alphabet and numbers from kindergarten to year 4, moreover, I helped with taking care of the safety and the health of the children, and the staff was maintained during all activities.

Receptionist at La plus belle
  • Kuwait
  • January 2016 to January 2017

Greet customers and make them feel comfortable, Helping customers and provide them with the saloons new promotions, answering calls and taking messages, prepare documents, and maintain appointments for customers

Education

Bachelor's degree, Administration And Information Systems
  • at Arab Open University - Kuwait
  • July 2020

During my study in Arab open university, I learned a few things about business and how to manage the business, Such as -Supply chain management -Customer relationship management ( CRM ) - Corporate social responsibility ( CSR) - SWOT framework analysis -STEEP model analysis - Digital entrepreneurship -Managing change -Environmental sustainability -Porters five forces analysis -Customer service -Marketing -Marketing analysis -Marketing Mix -Franchising -Micro / Macro -Triple bottom line theory

High school or equivalent, high school
  • at Jaber private school
  • June 2015

several subjects

Specialties & Skills

Customer Service Skills
Social Media
Computers
Smartphones
Microsoft Office
patient and focused
Microsoft office
Collaborator
quick learner
calm under pressure
Team work
communication skills

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Reading
  • Drawing