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Jovelyn Magnaye, Senior Sales Representative

Jovelyn Magnaye

Senior Sales Representative·Wheeltek Motor Sales Corporation

Philippines

Bachelor's degree, Financial Management

Work experience

Total years of experience: 6 years, 2 months

Senior Sales Representative

January 2022 - January 2026

Wheeltek Motor Sales Corporation

Cabanatuan City, Philippines

January 2022 - January 2026

• Developed strong organizational skills by managing customer inquiries and maintaining accurate records.
• Enhanced communication abilities through effective interaction with clients, ensuring their needs were met promptly.
• Demonstrated problem-solving skills by resolving customer concerns efficiently, leading to increased client satisfaction.
• Cultivated relationships with diverse clients, fostering trust and loyalty that contributed to repeat business.
• Leveraged attention to detail in data entry tasks, ensuring accuracy and consistency in documentation.
• Adapted to fast-paced environments, prioritizing tasks to meet deadlines while maintaining high-quality service.

Company industry:
Sales Outsourcing

Shift Supervisor

January 2020 - January 2021

Ezone Marketing Consultancy

Guimba, Philippines

January 2020 - January 2021

• Oversaw daily operations to ensure efficiency and productivity, contributing to a streamlined workflow.
• Provided support and guidance to team members, fostering a collaborative work environment.
• Addressed and resolved customer concerns promptly, enhancing overall satisfaction and loyalty.
• Monitored staff performance through regular evaluations, identifying areas for improvement and implementing effective training solutions.
• Developed and maintained organized records and reports, ensuring accurate data entry and documentation.
• Utilized strong communication skills to liaise between departments, facilitating smooth administrative processes.
• Implemented best practices for data management, contributing to improved accuracy and accessibility of information.

Company industry:
Marketing

Cashier

January 2019 - January 2020

Kempmart

Caloocan City, Philippines

January 2019 - January 2020

• Efficiently processed transactions with a high level of accuracy, ensuring financial integrity.
• Provided exceptional customer support, addressing inquiries and resolving issues promptly to enhance customer satisfaction.
• Maintained organized sales records, utilizing data entry skills to ensure accurate tracking of transactions.
• Developed strong attention to detail through meticulous record-keeping, contributing to streamlined administrative processes.
• Collaborated with team members to improve workflow efficiency, demonstrating strong communication and teamwork skills.
• Adapted quickly to new software and systems, showcasing a willingness to learn and grow in administrative functions.

Company industry:
Other Business Support Services

Education

Pamantasan ng Lungsod ng San Pablo

January 2019

January 2019

Bachelor's degree, Financial Management

Philippines

Skills

CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate