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Jovia Nambatya, Customer service

Jovia Nambatya

Customer service·Artist Cafe

Qatar

High school or equivalent, Basic Life Support Certificate

Work experience

Total years of experience: 2 years, 6 months

Customer service

July 2025 - Present

Artist Cafe

Al Wakrah, Qatar

July 2025 - Present

Company industry:
Oil & Gas

January Service & Hospitality Specialist / Artist

January 2025 - June 2026

Artist Cafe W.L.L.,

Doha, Qatar

January 2025 - June 2026

Delivered high-standard front-of-house
customer care and welcomed international
guests.
Resolved customer complaints promptly to
ensure maximum guest satisfaction.
Maintained absolute cleanliness and
organized displays in compliance with
local regulations.
Managed daily frontline reception, logs,
and inventory alongside management.

Company industry:
Catering, Food Service, & Restaurant

Customer Service & Operations Assistant

February 2023 - January 2024

Kayunga Regional Referral Hospital.

Kampala, Uganda

February 2023 - January 2024

Managed the upkeep and presentation of
the service area, ensuring a welcoming
environment for visitors.
Handled cash/card transactions
accurately and managed daily service
receipts.

Company industry:
Laboratory & Quality Control
Job role:
Customer Service and Call Center

Education

Royal Link

June 2026

June 2026

High school or equivalent, Basic Life Support Certificate

Qatar

Indian Institute Of Health and Science

January 2025

January 2025

High school or equivalent, certificate in nursing

Uganda

Mbogo High Secondary school

January 2017

January 2017

High school or equivalent, Computer And Communications Engineering

Uganda

Skills

COMMUNICATIONS

Intermediate

COMPOSURE

Intermediate

CONFLICT RESOLUTION

Intermediate

CUSTOMER SERVICE

Intermediate

FIRST AID

Intermediate

Housekeeping

Intermediate

HYGIENE

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

OCCUPATIONAL SAFETY AND HEALTH

Intermediate

PROBLEM SOLVING

Intermediate

SANITATION

Intermediate

Receptionist

Expert

Cleaning

Expert

Teamwork

Expert

Clean Rooms

Expert

Front Office

Beginner

Microsoft Office

Expert

Microsoft Excel

Expert

Languages

English

Native Speaker

Arabic

Beginner

Training and Certifications

Certifications
proof of efficiency
NURS
training
BASIC
Certificate In Nursing

Hobbies and interests

Volunteering
Reading novels
Running half-marathons for charity.