جوي ان Pineda, Receptionist

جوي ان Pineda

Receptionist

Kuwait Aviation Services Company

البلد
الكويت - الفراوانية
التعليم
بكالوريوس, Business Administration
الخبرات
18 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 8 أشهر

Receptionist في Kuwait Aviation Services Company
  • الكويت
  • أشغل هذه الوظيفة منذ مارس 2019

Welcoming lounge passengers following airport service standard in airport First and
Business Class lounge
• Ensure proper recording of passenger to appropriate portal
• Keen on the use of Althea System that is the international check-in system in whole airport
• Monitoring flight movement, makes boarding announcements and ensure accepted clients in
the lounge to board on time
• Knowledgeable in frequent flyer programs in all airlines
• Accepts payment for economy lounge guest, issue receipts and deposit cash at the end of the
shift
• Coordinates with check in counter, boarding gate and transfer desk
• Answer phone calls and provide necessary information to passenger’s flight status
• Responsible in generating month end report for lounge revenue for all clients

Head Teller في Al Muzaini Exchange Company
  • الكويت - الفراوانية
  • فبراير 2015 إلى فبراير 2019

Keep cash secure and maintain a high level of safety and security
• Ensuring that vault is balanced and in order
• Responsible in receiving cash from all tellers
• Process bank transfer, receive western union and exchanging foreign currencies
• Enter customers’ transactions into computers in order to record transactions and issue
computer generated receipts
• Assisting customers in case of any complaints and directing to customer service if required
• At the end of the shift counting all cash received from tellers and to ensure its matching the
balance report generated by the system
• Receiving and counting foreign currency/local currency from

Client Service Associate في Banco de Oro
  • الفلبين
  • أبريل 2006 إلى مارس 2013

Identify customers, validate and cash checks
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing

DivisionAssistant في Isetann Department Store Inc
  • الفلبين
  • يونيو 2004 إلى مارس 2006

Preparing daily/monthly sales report
• Dealing with suppliers
• Filling daily reports
• Answering phone call/ inquiries
• Handling all request of

Treasury Staff في SM Inc
  • الفلبين
  • نوفمبر 2003 إلى أبريل 2004

Projection of GC quantity for SM branches
• Proper inventory of GC every month
• Ensure GC series for security purposes by using ultraviolet light machine
• Ensure that GC’s are genuine
• Processing of Gift Cheques

الخلفية التعليمية

بكالوريوس, Business Administration
  • في University Of The East
  • أبريل 2003

JFINEX

Specialties & Skills

Administrative Duties
Cashiering
Customer Focus
Customer Service Oriented
Customer Service Skills
TELEPHONE SKILLS
FILE MANAGEMENT
BALANCE
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
DIRECTING
INVENTORY MANAGEMENT

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Anti Money Laudering Act (تدريب)
معهد التدريب:
Anti Money Laudering Act

الهوايات

  • Playing chess
    Athlete of the year