Joy بيخازي, call center agent

Joy بيخازي

call center agent

Credit Libanais

البلد
لبنان - بيروت
التعليم
دبلوم, Professional Make up Artist
الخبرات
6 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 9 أشهر

call center agent في Credit Libanais
  • لبنان - بيروت
  • يونيو 2017 إلى يونيو 2018

- Preserves Confidentiality of Information
- Reviews all policies' documents received for accuracy and completion
- Requests additional information from bank branches when needed
- Processes information in a timely and efficient manner on the help desk system
- Enters information in the help desk System per detailed procedures
- Performs maintenance as necessary for policy changes, letters, notices etc.
- Handles a large volume of telephone calls, interacting with the Bank staff; follows up on applications
- Contacts clients for renewals of Bancassurance policies and maintain an updated list of renewals - Refers to the Help desk supervisor for issues
- Filing of Bancassurance policies
- Verifies the collection of Bancassurance policy premiums
- Issues and controls policies
- Follow up of unpaid premiums

Branch manager في Kiara Si jewelry
  • لبنان - بيروت
  • يناير 2014 إلى يونيو 2017

- Leadership and team spirit
- Sales representative
- Data entries
- Transactions of daily sales
- Team and Scheduler organization

Waitress في Lina’s
  • لبنان - بيروت
  • مايو 2013 إلى يناير 2014

- Provide excellent customer services
- Always strive towards best customer satisfaction
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/ drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all time
- Check products for quality
- Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/ regulations and customer service guidelines

Restaurant Hostess في Crepaway SAL
  • لبنان - بيروت
  • أكتوبر 2011 إلى أبريل 2013

- Greet customers as they enter the restaurant
- Take their reservation and put them on a waiting list
- Give them the menu and show them their seat
- Handle phone calls and customer queries about the restaurant and menu
- Assist various restaurant staff when necessary

Restaurant Hostess في Crepaway SAL
  • لبنان - بيروت
  • أكتوبر 2011 إلى أبريل 2013

- Greet customers as they enter the restaurant
- Take their reservation and put them on a waiting list
- Give them the menu and show them their seat
- Handle phone calls and customer queries about the restaurant and menu
- Assist various restaurant staff when necessary

Restaurant Hostess في Crepaway SAL
  • لبنان - بيروت
  • أكتوبر 2011 إلى أبريل 2013

- Greet customers as they enter the restaurant
- Take their reservation and put them on a waiting list
- Give them the menu and show them their seat
- Handle phone calls and customer queries about the restaurant and menu
- Assist various restaurant staff when necessary

الخلفية التعليمية

دبلوم, Professional Make up Artist
  • في Lebanese Academy of Beauty
  • يناير 2020

• Proficiency in makeup according to skin tone. • Very skillful in choosing the perfect cosmetics and materials for a particular face type and eye shape. • Skilled in eyebrow shaping, eyelash, mascara, and eyeshadow colors combination Well aware of the current trends in fashion. • Very flexible working schedule. • Can work in a team. • Fluent in English and French

Specialties & Skills

Eyelash Extensions
Makeup Application
Makeup Artistry
Skin Care
Bridal makeup
Professional Makeup
Skin Care
team leadership
restaurants management

حسابات مواقع التواصل الاجتماعي

انستغرام
انستغرام
instagram.com/joybekhazi

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

Professional Makeup Artist (الشهادة)
تاريخ الدورة:
October 2019