Joy Visnar

Handling all travel needs whether tickets, hotel, visa, transfers and any other special
request which client will need.
* Processes reservations of Flights, hotel by emails, telephones, central reservation
systems referral.
* Making arrangements for clients travel programs.
* Check availability as and when required in GDS channels such as Galileo and Amadeus
IDS channels and on ticket and hotel portal.
* Getting information about areas of interest in order to target more clients in particular
seasons.
* Handles daily correspondence. Responds to any inquiries and make reservations as
needed.
* Processes cancellations and modifications and promptly relays this informations to the
clients.
* Creates and maintain reservation records.
* Follow up and monitor payments from corporates and other clients.

Handling booking reservations, serves visitors by greetings, welcoming and directing
them approximately maintains security and telecommunications system.

1. Counter and Call Center Staff (Main office)
*Attending all walk-in clients with regards to all their travel needs. Giving them the
best options and convenient flight. Issuing insurance, car pick up and rent a car.
* Check availability as and when required in GDS channels such as Galileo and
Amadeus, IDS channels and on ticket and hotel portal
2. Implant (Weill Cornell Medical College)
Giving quotations, issuing tickets, hotels, holiday packages and insurance.
3. Branch (Industrial Area 1 and 2 / Katara Cultural Village)
Handling all the travel needs whether hotel, tickets, visa, transfers, and any other
special request which client will request.

GALILEO AND ABACUS SYSTEM
* Attends corporate, sub-agents and individual accounts travel requirements.
* Handling domestic and international flight reservations and ticketing
* Update domestic and international airline rate sheets
* Arrange and encode audit coupon for BSP reporting.
* Give professional advice to clients with regards to plotting of itineraries and travel
requirement inquiries.