Processing Team member
Tanfeeth (EMIRATES NBD)
مجموع سنوات الخبرة :17 years, 3 أشهر
Compliance
Reviewing of KYC on regular bases for transaction monitoring to comply with AML policy
Remediating Customers accounts with regard to FATCA and KYC policies
Liaising with business units to ensure quality of KYC forms and documents
Reviewing accounts to ensure completeness in accordance with the Bank's relevant KYC policies and guidelines.
Data Entry
Maintaining database by entering new and updated customer and account information.
Responding to information access and retrieval requests from authorized members
Checking source documents against entered data to ensure data integrity at every stage
Assisting in developing and maintaining improved records within the database system
Producing automated data entry and integration reports when requested
Generating statistical reports based on maintained data on a periodic basis
Lasing with Record Management center to ensure documents are scanned and archived
Payment processing and Reconciliation
Performing varied Transaction Services tasks associated with all payment processing functions to include payment inquiries, account issues, and/or administrative support.
Moderate internal and external customer contact as required,
Day to day reconciliation of the banks’ accounts
Liaising with other departments to ensure no delay in payments.
Serving as a point of contact to customers on financial investments and responding to other Bank related queries.
Liaising with Relationship Managers for queries, additional information / documents, business recommendations for deviations, if needed.
Determining customers credit worthiness by accounts and field survey.
Responsible for reviewing, analyzing, recommending case for underwriter across all loans after applying by observing company and central bank guidelines.
Daily monitoring of loan repayment to ensure principal borrowers are on track.
Mapping and scoping for business opportunity within branch environs and Sales activation within the branch catchment area.
Regular visits to clients and prospective customers to keep track of their evolving needs so as to provide the appropriate products and services and Verification of Customer information through telephone or field visits, where applicable
Verifying and analyzing credit information and documentation provided by Sales and Branch’s, after checking the quality of loan application.
Performing exposure checks to find any liabilities such as Auto loans, Home Loans, Personals Loans, Credit cards, ROL’s that customers have.
Attending to requirements of Audits and provide responses to audit remarks in respect of the functional area.
Receiving cash, cheque deposits and handling teller operations.
Handling Western Union, Money gram and cash swift transactions.
Paying cash withdrawals over the counter and exchange of foreign currency.
Issuing bankers cheques and maintaining clear transactions records.
Customer advisory on various account packages available.
Compiling sales management, advising and providing solutions to customers.
Carrying out customers surveys, providing feedback to the management.
Handling customers enquiries and giving guidance appropriately
Assisting office staff in maintaining files and databases
Preparing reports, presentations memorandums, proposals and correspondences
Assigning duties to staff as required
Monitoring office operations
Scheduling appointments and meeting for directors and senior staff
Serving as a point of contact for office queries and conflict resolutions
Managing staff schedules
Tracking office supply inventory and approving supply orders
Assisting in preparation of departmental budgets
Supervising administrative personnel
Petty cash handling and sales records reporting.
Liaising between the management and Operations department.
Second class honours upper division.
Pass