Joycee Ann بانتنغ

front desk receptionist في Amwaj Catering Services

• قطر - الدوحة
• أشغل هذه الوظيفة منذ أغسطس 2014

 Serve club members and guest by greeting, welcoming and checking their membership card with a smile.
 Inform the new club member regarding the club rules and regulation.
 Answer, screen and forward any incoming phone calls while providing basic information when needed.
 Answers guest inquires, handles complaints and attends to the needs of the members.
 Receive payment by cash, credit card or automatic debits.
 Make daily sales report and cash handling.
 Explain gym/spa services to customers.
 Offer tours in some facilities.
 Checks cleanliness of lobby and reception area.
 Handles guest complaints and other related problems and reports to the supervisor.
 Promotes and maintains good public relations.
 Motivates and maintains good staff relations.
 Ensure back up when absent from the reception desk.
 Perform other clerical receptionist duties such as filing, photocopying, collating, scanning and faxing.