Juhn Evans Silda, Office Assistant

Juhn Evans Silda

Office Assistant

Qatar National Import & Export Co.

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, BS Mass Communications major in Development Communication
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Office Assistant at Qatar National Import & Export Co.
  • Qatar - Doha
  • My current job since September 2011

As the Office Assistant assigned to the Deputy Managing Director I am responsible for providing a range of secretarial and administrative support activities, which include but not limited to the following responsibilities:

Organize, record, and maintain daily incoming correspondence like log sheets for Cheques, documents, travel and courier; make preliminary assessment and handle and respond as applicable
Compose and prepare routine communication and prepare simple interpretation of documents and communication like email and letters, if asked
Make, assemble and distribute various forms, reports, minutes of the meeting and documents
Make, assemble and produce PESTEL, Porter 5 Forces reports and their corresponding presentations
Manage and maintain the index for the filing room
Receive incoming telephone calls, offer and receive information or refer the matters to the appropriate person concerned
Keep calendar constantly updated to facilitate appointment and meeting schedules
Prepare supply request, maintain and monitor the inventory of office supplies for proper use
Establish and maintain various filing / records / database of business contacts, trace pending items and follow up as appropriate
Arrange for various meetings and take minutes
Prepares and arranges for visa applications for senior management and for other staff as requested by the company
Introduced several firsts in the department namely: organization chart for real estate, Made and compiled first employee induction kit, introduced integrated Mail & Courier office, negotiated for free FedEx Ship Manager Software installation to office to increase productivity
Perform other duties as assigned.

Business Development Manager at Globe Telecom Inc.
  • Philippines
  • March 2008 to May 2012

As the youngest Business Development Manager assigned to the whole Western Visayas Region (6 Provinces and 16 Cities), I am responsible for liaising between the company and key customer segments like, youth, schools, computer shops, load retailers, and perform support activities, which include but not limited to the following responsibilities:

Negotiate with active and prospective partners and nurture mutually beneficial business relations with these.
Develop and supervise plans/approaches in coordination with partners to ensure target market conversions come in and targets are met
Enhance existing processes in close coordination with internal units to best serve customer from order taking (partner) and processing (Globe)
Ensure delivery of service and activation are within agreed turn-around time

Education

Bachelor's degree, BS Mass Communications major in Development Communication
  • at West Visayas State University
  • March 2006

Graduated Cum Laude and awarded as Most Outstanding Graduate of the course. Completed 200hours of internship at national TV network ABC-5 Awarded by the Philippine Information Agency and Philippine Department of Tourism as outstanding college publication writer in Western Visayas

Specialties & Skills

University Teaching
Information Analysis
Customer Service
Office Administration
Data Management
Classroom Training and Management
Customer Service and Aftersales Management
Team Management

Languages

English
Expert

Memberships

Ten Outstanding Students of the Philippines Alumni Association
  • Committee Member
  • March 2006

Training and Certifications

Certified Frontline Sales and Aftersales specialist (Certificate)
Date Attended:
May 2008
Valid Until:
May 2008
Certificate of Completion (Certificate)
Date Attended:
August 2006
Valid Until:
August 2006
L2 Apple iPhone Specialist (Certificate)
Date Attended:
July 2009
Valid Until:
July 2009