Julia Spiridonycheva

• Conducted comprehensive diagnostics, effective and fundamental treatment planning.
• Implemented and integrated an electronic document management system, reducing patient record
errors by 40%, accelerating information access, and enhancing procedural oversight
• Increase in the number of patients per doctor from 12-15 to 20-25 per shift by introducing task
allocation procedures that provide greater efficiency without sacrificing quality.
• Managed a team of 8 veterinarians, assistants, and technicians, introducing motivational and
developmental programs that improved client satisfaction and team cohesion.
• Organized internal conferences and error analysis sessions, boosting diagnostic accuracy by 25% and
strengthening the clinics reputation, leading to a 30% increase in new patient inflow.
• Developed and executed a mentorship program for new hires and junior veterinarians, accelerating
their onboarding process and increasing professional competence.
• Addressed client conflicts by applying psychological skills, resulting in increased customer retention
and loyalty, with repeat visits.

• Conduct diagnostic assessments, initial consultations, treatment of acute and chronic conditions
• Provide anesthesia for surgeries of varying complexity
• Intensive care management, diagnostic and treatment of severe patients
• Developed and launched a training program for new staff, enabling 85% of them to become
independently operational within the first month, thereby increasing team productivity.Formulated a
pricing strategy that elevated the clinics profitability by 15% over 12 months.

• Perform basic examination.
• Conducted over 1000 laboratory tests and vaccinations, adhering strictly to protocols, which enhanced
disease prevention and diagnosis.
• Supported critically ill patients, contributing to their stabilization and recovery, increasing successful
treatment cases.
• Communicated procedures and treatment plans to pet owners, boosting trust and repeat visits.

• Сonsult clients on feeding, disease prevention, nutrition for pets
• Feed Sales Manager