Travel Counselor
Carlson Wagonlit Travel
Total des années d'expérience :19 years, 8 Mois
Provide clients with information on business travel
Make all the necessary reservations and arrangement - air, car, hotel and etc.
Agree on travel budgets with financial controllers and manage expenses to minimize costs and remain within budget
Responsible for establishing and managing corporate travel policies
Review alternative methods of travel
Daily issuance of invoices and electronically sent it to respective corporates
Submitted financial reports to the clients pertaining to their travel expenses in a fortnightly/monthly basis
Updated customer files with issued invoices as well as the payment received
Assisted the clients on their travel expense inquiry
Coordinated with or contacted operations for any discrepancies or wrong billing or booking made.
Securing new client sales and retention through customer service provided.
Booking domestic and international reservations for air travel, hotel and car rentals
Aiding clients with reservations, transfers, changes, and cancellations
Collecting and processing payments
Keeping clients up to date with any involuntary changes made by suppliers/airlines
Dealing with complaints.
Monitoring and sorting Global Distribution System (GDS) queues (or similar program) to maintain quality control
Part of Retail Loss Reduction Team
Administrative duties
Prepared monthly Sales Report
Processed Vouchers Payable
Maintained Book of Accounts and General Ledger of Head Office and 3 Branches
Recorded and maintained monthly inventory
Maintained Cash Receipt Book
Prepared monthly Sales Report
Processed payroll of Non-Organic personnel or Territory Sales Manager
Maintained and managed some accounting files.
Accurately tracked non-perishable goods.
Maintained inventory related documents such as sales invoices, delivery receipts, purchase orders, etc
Submitted monthly aging reports to the Head Office to monitor goods to be returned to suppliers or goods to be disposed or put on sale.