Store Manager (MILANO) Fashion and Footwear
Alshaya Group
Total years of experience :15 years, 5 Months
Increasing sales by ensuring customer’s satisfaction and delivering high level of service.
Completing paper works and filing it accordingly.
Manage team including: in store training, motivation, coaching, development, disciplinary and performance appraisals.
Weekly / daily analysis of commercial reports and implementation of action plans where necessary
Analyze commercial reports daily, weekly and monthly.
Manage manpower planning according to the needs of the business.
Managing the store, both retail and company, inventory, including loss prevention through theft and breakage.
Evaluating staff based on performance-based metrics
Increasing sales by ensuring customer’s satisfaction and delivering high level of service.
Completing paper works and filing it accordingly.
Manage team including: in store training, motivation, coaching, development, disciplinary and performance appraisals.
Weekly / daily analysis of commercial reports and implementation of action plans where necessary
Ensure store is fully complaint administratively, procedural according to the company guidelines and deadlines
Manage manpower planning according to the needs of the business.
Meet and greet the customers upon entering the store with a smile.
Maintain awareness and listen properly of what customers need.
Explain the features and benefits of the product, give feedback and offer add ons.
Thanking the customer after the products are process.
Ensure highest standard of Merchandising.
Ensure admin jobs are done before the time frame.
Plan and organize before the upcoming promotions.
Responsible for assisting the customers and cashiering.
Greet costumer with a positive demeanor.
Maintain a clean and orderly sales floor area.
Follow all company procedures and policies faithfully.
Ensures that all the stocks are replenished.
Maintain a fit and healthy technology mind.
Performed other duties as directed by the supervisors.
Welcomes visitors by greeting them in person or in the telephone.
Directs visitors by maintaining employee and department directories.
Maintains security by following procedures monitoring logbooks, issuing visitor badges.
Maintains telecommunication system by following manufacturer’s instructions.
Maintains safe and clean reception area.
Summarize the typical activities of the receptionist service in an organization.
Contributes to team effort by accomplishing related results as needed.
Performed other duties as directed by the supervisors.
Welcomes visitors by greeting them.
Answers telephone and give information to the caller, take message or transfer calls to appropriate individuals.
Arrange conference and or meetings for office personnel.
Post and give memorandum on the department concern.
Operate office equipment such as fax machines, copiers and phone system.
Order and dispense supplies.
Reserved and book tickets for the passengers.
Issue tickets, changes or refunds to the group or individual passenger.
Count money in cash drawers at the beginning and end of shift and ensure that the amounts are corrects.