Julio Ponce jr, Head waiter

Julio Ponce jr

Head waiter

PLACESCONTACT #

Location
Philippines
Education
High school or equivalent, Food and beverage services
Experience
0 years, 1 Months

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Work Experience

Total years of experience :0 years, 1 Months

Head waiter at PLACESCONTACT #
  • Saudi Arabia
  • May 2009 to January 2009
  • January 2009 to January 2009

Goto tops 1) Process payments by cash, credit cards or payments
using cash register

Position: Service crew 2) Responding with the customer complaints and
questions, resolving issues where possible and referring customer to manager as needed.

Location: 168 mall Binundo Manila 3) Used selling techniques to suggest additional
Purchases and upsell to customer

From: Oct. 19, 2009 4) Making daily and monthly inventory

To: May. 20, 2010 5) Receiving the delivery items

Total years: 6 months 6) Cleaning food preparation areas, customer
Areas and organized

7) Greet customers who enter the business and answer
phone calls from customers

8) Assist with food preparation and cooking to fill
customer orders

Restaurant Supervisor
  • to
at Elite international school
  • Saudi Arabia
  • to
Head Waiter
  • to

Fiamma restaurant 1) Providing excellent service to ensure satisfaction
(Italian restaurant

  • to

Establish, develop and maintain positive business

and customer relationships

Position: Salesman 2) Maintaining positive business relationship to ensure

future sales

Department: Furniture 3) Create solutions and ensure a smooth sales process


Location: Doha city 4) Reach out to customer leads though cold calling


From: August 23, 2015 5) Selling products and services using solid arguments

To : August 24, 2016 to prospective customers

6) Performing cost-benefit analyses of existing and

potential customer

7) Achieve agreed upon salestargets and outcomes

within schedule

8) Coordinate sales effort with team members and other

department

9) Supply management with reports on customer needs

problems, interests, competitive activities, and

potentials for new products and services

  • to

Fonte Restaurant 1) Oversee all front and back of the house restaurant
operation

Position: Restaurant and showroom 2) Ensure customer satisfaction through promoting
supervisor excellent service.

Location: Olaya 30 Riyadh Saudi Arabia 3) Directly respond to customer complaints tactfully
and professionally

From: December 7, 2010 4) Maintaining quality control for all food served

To: December 7, 2014 5) Analyze staff evaluations and feedback to improve
the customer’s experience

Total years: 4 years 6) Project future needs for goods, kitchen supplies, and
Cleaning products(order accordingly)

7) Seek ways to cut waste and decrease operational
Cost

8) Generate weekly, monthly, and annual reports

9) Train new employee and provide ongoing training for
all staff

10) Oversee health code compliance and sanitation

Education

High school or equivalent, Food and beverage services
  • at Tesda
  • April 2015

Its all about proper set up in the table Sequence of service Proper food handler Maintaining gud comunication to the guest

High school or equivalent, Criminology
  • at Kapatagan national high schoolNorth Central Mindanao College
  • January 2003

Specialties & Skills

Client Handling
Fine Dining
Food Retail
Fast Food
Cash Handling
CASHIER
COLD CALLING
COMPETITIVE
COOKING
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DECISION MAKING
DELIVERY

Languages

Italian
Expert