Julius Lopez

• Taking Guest Orders: Answering over 100 phone calls and processing room service requests with 100% accuracy and efficiency.
• Menu Knowledge: Providing guests with 100% detailed information about menu items, specials, and dietary options.
• Online Reservation: Assist over 100 guests to make reservations at different restaurants.

• Ensure that the restaurant and buffet tables remain tidy and uphold the appearance of the outlet to meet the anticipated standards.
• Help with welcoming and directing 50+ guests to their tables as service begins.
• Assist the main waiter in serving food to guests, ensuring prompt and courteous service. Attentive to guests needs and respond
promptly to any requests

• Greet and invite 75+ guests into the restaurant in a friendly manner and seat them at appropriate tables.
• Set up over 10 tables, take orders, serve food and drinks, clean tables and offer menu descriptions and wine list.
• Striving to provide exceptional service, addressing guest concerns, and ensuring to achieve 95% satisfaction of guests.

• Perform 100% quality control checks on all data entered.
• Manage 3, 000+ information of products and customers into Databases.
• 100% tracking and managing mapping of packs and customers in multiple data streams.
• Ensure that 100% of syndicated and custom solutions are delivered on time.

• Conducted 20+ test drives monthly, effectively demonstrating vehicle features to potential customers.
• Demonstrates automobiles by explaining warranties and services to 100% customers. Closes sales by overcoming objections,
asking for sales, negotiating prices, and successfully completing 5-10 sales contracts monthly.