Jumana Kaka

Assist in developing, implementing, managing and evaluating programs for the JHCP Hospital-Based Medicine Service line to ensure efficient and effective operation
•Ensure accurate and timely processing of payroll for 60+ providers
•Serve as a liaison to the Intensivist and Hospitalist Medical Directors and Administration
•Create optimal monthly provider schedules for both Intensivist and Hospitalist groups using excel and scheduling based software’s to ensure proper coverage of service
•Solicit and maintain availability and time off request for all staff
•Maintain website and intranet site to ensure up-to-date contact information and schedules
•Assist with coordination and setup of training, interviews and staff meetings
•Compose and prepare confidential correspondence and reports
•Consistently researches, gathers, interprets, compiles and maintains data to develop complex statistical and administrative reports
•Order supplies and equipment within departmental budget
•Submit payment for invoices in SAP
•Prepare departmental budget and dashboard
•Prepare and maintain semi-annual bonuses for hospitalist group
•Create new provider onboarding manual
•Participate in physician recruitment, interviewing and ongoing credentialing process

Provided estimates of financial information and planned for incoming international patients prior to their arrival
•Verified insurance benefits and advised patients of alternative methods of payment and arranged for financial solutions for patient care
•Interviewed incoming patients and addressed the special and unique demands of international self-pay patients
•Coordinated international bank wires and transfers, cash deposits
•Registered incoming international patients into EPIC and SMS
•Corresponded with embassies, insurance companies, necessary outside sources, foreign referral sources and other large volume accounts regarding financial issues, accounts receivable and other major financial issues

Participated on survey readiness activities including Staff workshops, JCAHO, Driver Rehabilitation Program
•Scheduled meetings and performed administrative duties
•Served as liaison to the director and other management staff assisting in program development