PMO Project Manager
Agility Logistics
مجموع سنوات الخبرة :32 years, 11 أشهر
Major Achievements:
Expansion and Restructuring of Program Management office Globally
• Rolled-out Enterprise Project Management in NAM, EU, APAC & ME Regions
• Project Governance Processes & Project Management Processed Re-engineering
• Designed, Implemented & Rolled-out MS Enterprise Project Management Solution
• Designed, Implemented & Rolled-out MS Report Management Solution
• Trained over 150 Project Managers in all 4 regions
Rolled out Global Internet Telephony Project in over 99 Global locations over achieving communication cost reductions targets:
• 75% reduction in International Site to Site Calls
• 65% reduction in overall outbound International PSTN calls
Other Key Projects
• Data Center and NOC facility installs
• Site Infrastructure Deployment
• VoIP Back-end Clusters Implementation
• Unified Threat Management Systems
• Business Application Implementation and Migration
• Site relocation and Implementations
• Warehouse Management System Implementation
• Logistics Management to over 99 Agility locations across the Globe
• Enterprise Level Vendor and Contract Management
• Oracle Financial System Integration with Transport Management systems for achieving financial process automations
• Enterprise Project Management Solution
Achievements
Successfully managed Collaborative Services Lifecycle & Portfolio across Agility Logistics:
• Enterprise Project Management Solution
• Document Management Solution
• Intranet & Extranet Collaborative Solution
• Internet Website with Search Engine Optimization Solution
• Intranet Instant Messaging Solution
• Directory Services Profile Management Solution
• Enterprise Password Management Solution
• Reporting and Analysis Solution
• Enterprise Single Sign On Solution
Achievements
I was responsible for providing leadership and continual direction to design, develop and ensure successful implementation of the Business Continuity framework across Agility Logistics.
• Business Continuity Plan
• Business Impact Analysis (BIA)
• Risk Assessment for each of the IT Services to identify the assets, threats, vulnerabilities and countermeasures for each service
• Testing, reviewing, and revising the plan on a regular basis
• Documenting Business Applications and Operational Procedures
Meeting with clients to determine requirements
Working with clients to define the scope of a project;
Planning timescales and the resources needed;
Clarifying a client's system specifications, understanding their work practices and the nature of their business;
Travelling to customer sites;
Liaising with staff at all levels of a client organization;
Defining software, hardware and network requirements;
Analyzing IT requirements within companies and giving independent and objective advice on the use of IT;
Developing agreed solutions and implementing new systems;
Presenting solutions in written or oral reports;
Helping clients with change-management activities;
Project managing the design and implementation of preferred solutions;
Finalizing BOQ and BOM systems where appropriate;
Designing, testing, installing and monitoring new systems;
Preparing documentation and presenting progress reports to customers;
Organizing training for users and other consultants;
Being involved in sales and support and, where appropriate, maintaining contact with client organizations;
Identifying potential clients and building and maintaining contacts.
Plan, coordinate and direct personnel training and staff development programs for industrial, commercial, service and governmental establishments
Confer with management and supervisory personnel in order to determine training needs.
Formulate training policies and schedules
Designate training procedures
Utilize individual training, group instruction, lectures, on-the-job training, demonstrations, conferences, meetings and workshops
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other educational materials
Performance management and career development for Trainers and outsourced supplemental staff
Culminate business meetings with customers and conduct presentations in coordination with Marketing & Sales department
Manage training team, schedule work hours, resolve conflicts, and determine salaries
Evaluate performance of instructors and monitored progress of trainees
Conduct Train the Trainer Programs and Microsoft Channel Partner Trainings
Analyze client hardware capacity requirements
Execute operations of enterprise customer datacenter hardware including configuration, installation, and change management.
Troubleshoot of client servers and workstations platforms.
Write, design and produce hardware specification documents for supporting company projects.
Confer with data processing and project managers
Evaluate needs for security and access restrictions in order to determine hardware configurations
Analyze information to determine, recommend and plan layout for type of computers, peripheral equipment and modifications to existing system.
Provide capability for sizing capacity, efficient operation and effective use of allotted space.
Specify power requirements and configuration including back-up systems
Monitor functioning of equipment to ensure system operate in conformance with specifications.