Portfolio Analyst
Hamad Medical Corporation
Total years of experience :17 years, 8 Months
• Analyzed and validated availability of Capex and Opex budgets for each request on a daily basis
• Addressed 30-40 queries from all HMC facilities and assisted on business requests, templates, policies, ministry documents etc on an average monthly
• Examined, Validated & completed reviews of more than 1300 Business Cases and RFP documents in 4 years
• Guided, prepared and liaised with Portfolio Manager in reviews, preparing SOP, TOR, KPIs improving quality and saving time weekly
• Co-ordinated with Contracts Manager to ensure budget requirements does not exceed allocated budget and raise budget revisions for 99.5% accuracy
• Scheduled and executed weekly meetings with the Chief and Key Stakeholders
• Prepare in-depth reports to distribute to senior management on weekly and quarterly basis (KANBAN, Tracker, Presentations, GI Charts etc)
• Updated requests on Sharepoint tool until approval and closure daily
• Executed Portfolio Committee forum on IT requests weekly with senior management to discuss and qualify as operational activity/projects
• Developed structural changes in existing workflow improving output efficiency annually
• Concentrated on-boarding of project requests to ensure alignment with organizational and departmental strategy on a regular basis
• Interact with business users to assist in building Business Cases and guide cost analysis process by establishing and enforcing policies and procedures daily
• 33.65% increase in 2020 and 31.14 % in 2021 in portfolio review cycle
performance
• 36% adhering to management objectives of completing review cycle in 10 days
• Formatted approximately 400+ windows OS and re-imaged Desktops, Laptops, AIO, Wall mounts and Medical Grade PCs with the latest OS
• Submitted weekly and summary reports of projects to senior management
• Team leader for CERNER Go Live Projects 2015, 2016, 2017 and 2018 for NCCCR, Heart, Womens, Hamad General and Ambulatory Care Center (ACC) hospitals
• Configured more than 3000+ Local, Network, Label and Health Card Printers, Scanners collectively
• Updated antivirus like Symantec or MacAfee on more than 3000+ devices
• Troubleshooted and facilitated users via remote desktop access using VNC viewer
• Directed involvement with vendors (ICT Qatar, Fujitsu and Al Amal Medicals) for execution of projects and installation of Medical grade computers
• Tracked, Scanned and uploaded user information forms containing records of all end user devices for proof keeping and saving time
• Generated and modified domain user accounts/groups using Active Directory
• Upgraded new Desktops, Printers and Scanners with latest drivers and applications
• Governed approximately 5 - 10 incoming calls and emails, allowing On-Waiting calls to decline from 4-1% daily post resolutions
• Mastered & maintained Microsoft Office Outlook 2003, 2007 & 2010
• Configured around 150 laptops & checked wireless connectivity on a regular basis
• Configured user account properties and in charge of granting permissions
• Configured access to shared folders and manage shared folder permissions
• Built progress reports on a monthly basis to immediate manager
• Experienced and well versed in handling ticketing tools like Support Works and ITSM
• Controlled computer inventory stock room holding more than 1000 devices
• Recruited, hired and trained top candidates with eye for performance.
• Streamlined operations and prioritized tasks.
• Monitored and controlled completion of tasks before deadline.
• Monitored team comprising of 6 Designers, 2 Illustrators and 1 Accountant.
• Provided guidance and conducted multiple brainstorming sessions for designing Logos, Pamphlets, Brochures and Posters for clients like Cadburys, Mona Vie, Calibre Job Center Plus, Dey Mercedes, Assure Ltd, Prestige etc.
• Provided professional recommendations in concept, design, art direction, production, print buying and monitored quality control.
• Supervised design and production staff developing innovative designs for large projects while managing deadlines.
• Compiled and disseminated materials for meeting. Recorded and transcribed minutes and supervised follow up actions’ points
• Administered basic expenditures and petty cash using Tally ERP system
• Prepared letters, memos and other documents using word processing, spreadsheets, or presentation softwares
• Scheduled and coordinated every meetings among key delegates within organization
• Operated inbound and outbound calls by answering and screening calls
• Maintained and archived a log of all client contracts and sub-contracts
• Liaised with authorized signatories on signing off official and confidential documents