Floor sales Executive
DIESEL & MOTOR ENGINEERING PLC
Total years of experience :15 years, 2 Months
Customer interaction.( Front Line Executive)
recommending customer the best vehicle he need according to the application of the customer.( LCV or MCV or SCV) commercial vehicle catagory.
supporting the area sales officer who are in feild by sending invoices and quotation as they require within 10 seconds.
preparing documents for vehicle invoicing & registration of motor vehicle department.
preparing the vehicle for delivery by checking the PDI ( pre delvery inspection) service is done.
Identifying the best customer base.
promoting the product by organizing various activities & events.
giving solutions for customers over the phone.
introducing the new connection to customer.
identifying the customer and sending complaints or resolving the problem entering into the intranet system.
Giving the customer the best solutions.