Executive Butler
Burj Al Arab
مجموع سنوات الخبرة :19 years, 0 أشهر
check-in, check-out, high standards of customer service - handling the guest needs and requests, invoicing, cashiering (handling the cash float).
check-in, check-out, handling the guest requests, invoicing, cashiering (handling the cash float of 15, 000 AED), back office work (DTCM, paper work. etc.)
Pre - opening (preparing the front desk for the operation). Check-in (check-in of the first guest in the hotel), check-out, invoicing, cashiering, handling the guests requests and complains.
1301 guest rooms. check-in (mostly groups check-in), check-out, cashiering, invoicing, handling the guests requests and complains.Hotel orientations for familiarization trip groups.
1301 guest rooms. Handling guest requests and complains. Guest satisfaction (courtesy calls, management tours around the resort to check the guest satisfaction). VIP arrival - amenities request forms. Hotel orientations for familiarization trip groups.
check-in, check-out, cashiering, invoicing, handling the guest requests and complains, back office work, preparing monthly reports, preparing the work schedule, leading the briefings.
check-in, check-out, guest service (especially German-speaking guests), documentation translating, invoicing.
check-in, check-out, guest service, cashiering, invoicing.