Training Manager
Domina Coral Bay Hptels, Resort, Spa & Casino
Total years of experience :27 years, 8 Months
• To plan and implement training plans for the different departments.
• Create and implement training courses for the Training Department.
• Organise and conduct employee orientation in line with corporate standards.
• Conduct and evaluate training as required.
• Establish and maintain records of training for all courses.
• Prepare the monthly training report for the General management.
• Monitor expenditure on a monthly basis regarding to the hotel training budget.
• Monitor present and future trends in the Training & Development field and make recommendations.
• Issue Certificates and promote to organise workshops.
• Contribute towards the Health & safety committee; ensure legal requirements in terms of training are adhered to.
• Establish and maintain effective employee relations.
Duties and Responsibilities:
" Assist the head of Department to plan and implement training plans for the different departments.
" Create and implement training courses for the Training Department.
" Organise and conduct employee orientation in line with corporate standards.
" Conduct and evaluate training as required.
" Establish and maintain records of training for all courses.
" Prepare the monthly training report for the department head.
" Monitor expenditure on a monthly basis regarding to the hotel training budget.
" Monitor present and future trends in the Training & Development field and make recommendations.
" Issue Certificates and promote to organise workshops.
" Contribute towards the Health & safety committee; ensure legal requirements in terms of training are adhered to.
" Establish and maintain effective employee relations.
Duties & Responsibilities:
" Assessing the extent of language needs at the work place in coordination with training coordinator, training manager and Regional training manager.
" Setting schedules for language classes based on the different levels of delivery.
" Selection and placement of training candidates in suitable classes for the best outcome.
" Delivery of English Language lessons as per the planned curriculum.
" Setting level exams and correcting them and posting the results for further learning if the suitable mark is reached.
" Coordinates the class schedule with the training coordinator and posting the times to all concerned.
" Reporting the output of all exams to the Training manager before announcement to the concerned parties.
" Observing the hotel operation at different times to assess language needs and integrating those needs into the classroom examples and exercises.
" Ability to tailor and teach other self improvement programs like self discipline, time management , How to guarantee guest loyalty , respecting the diversity of cultures, communication skills, leadership skills , and sanitation & hygiene programs
" Using the companys culture (motto) as a guideline around which lessens should be focusing.
" Helping out the training department with regards to observation, data collection, data analysis and reporting.
" Delivery of other training programs to expatriates when needed in English
Worked as an English - Spanish interpreter and a free lance Arabic language instructor at their Central Texas College.