مدير قسم
كارفور
Total des années d'expérience :18 years, 1 Mois
* اشراف وادارة الموظفين
* ادارة الاقسام ومتابعة دورية لسلامة الغذاء
*مناقشة المبيعات والمشتريات
*عقد صفقات مع الموردين
*ادارة الارباح ومتابعة الجرد الشهري والسنوي
1. January 8 2008 - till present: Carrefour hypermarket: Manager in market department (Doha Qatar)
❖ Opening Carrefour land mark, lagoon, Dar Al-Salam and Ezdan
❖ Opening store and prepare the planograms of market and food sections
❖ Purchase and choose the correct category of store needed for the opening
❖ Monthly stocktaking and analyses the margin
❖ Analyses the sales and manage all the stock
❖ Supervise on the store and manage the team for opening and closing time while I'm duty manager
❖ Serve the customers and solve their issues inside the store
❖ Full customer care with all type of customers
❖ Handling the staff and supervisors
❖ train the teams leader and prepare the supervisors to start as section managers
❖ Reporting sales and customer situations emailing status with all conditions
❖ Fallowing the item shelve live and attend the good hygiene practices starting from the supplier
❖ Discus with the suppliers to get the best deal and get the promotions
2. June 2007 - January 2008 Syria tell customer service ( Syria Damascus)
❖ Receive the calls and solve the customer issues throw phone
❖ Marketing the product throw phone
❖ Emailing the sale result and the weak point in our service standard
3. May 2006- may, 2007 sales man sham center perfume section ( Syria Damascus)
❖ Provide the item and explain to the customers about the product
❖ Reporting the result to the section manager
❖ Provide nice display and nice category
ABOUT MYSELF
* Open minded and very creative.
*I work hard and work smartly.
* I can work under pressure
* I always find solutions to any problems and make things happen.
* I'm very flexible and I don't mind working for long hours as long as I'll be able to accomplish a superb work
* I am highly trainable like I can learn any system quickly if given a chance. I'm well ready
College: Business Administration & Agricultural Institute ➔ Course includes subjects such as basic accounting, economics, statistics, taxation, algebra, geometry, trigonometry, calculus, biology, physics, chemistry, physical chemistry, biochemistry, microbiology, food chemistry, Personnel administration and management of small and medium-sized projects, English, English speech, English literature and many others. High School: ➔ Graduated with honors and awarded with subject excellence in Mathematics and English language and Arabic literature Diploma: ➔ Secrets of superior customer service from Qatar center for career at 10 May 2013
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