Exchange Administrator
Hexaware Technologies Limited
Total years of experience :7 years, 9 Months
*Responsible for creating and installing DSC configuration defining the desired state of the
environment and system.
• Manages and applies configuration using DSC cmdlets, ensuring that all the tenants conform to
the specified settings.
• Reviewed the environment, settings, and domain setups before proceeding with the DSC export
to ensure we cover all the data during the process.
• Export tenant configuration using M365DSC such as (Tenant settings, Policies, Rules).
• Documented every step and data we collected to ensure nothing is missing and to compare the
output with the actual tenant settings.
• Create Excel report to monitor the progress, challenges, and failures of DSC scripts along with
the commands that we used to export the data.
• Sharing progress with clients and management regarding the progress of the cloning and
connecting on a daily call for discussing challenges and issues we face during the process.
• Working on multiple shared jump servers to ensure all the tenants are configured with the same
settings before deploying it on the Production environment.
• Generating reports for cloned and exported data to compare and verify different tenant output.
• Uploading all the details about the configuration and settings exported using DSC on the client
Box server for their visibility.
• Converting generated data into a HTML and CSV format to make it easy to review for the client
and creating word documents with the HTML data screenshot to make things simpler.
• Deploy exported data onto test servers to ensure DSC is not missing any data.
• Export post deployment data to make sure all the settings and configurations are applied
correctly.
• Prepared a final review document with all the process we followed and the data we captured
during the DSC deployment as a runbook for the project.
I am working here as a Technical Specialist with Microsoft Project.
• Excellent troubleshooting skills: Level 2 technical support experience.
• Proficient in managing M365Admin, Exchange Online, Defender, and Microsoft Purview.
• Proficient in troubleshooting spam and phishing emails.
• Experience with Spam quarantine policy creation and troubleshooting.
• Deploying organization-wide compliance policies for In-Place eDiscovery and Litigation hold,
Audit report, Retention tag, Retention policy.
Experience with Basic authentication and Modern authentication.
• Experience with Microsoft Purview Data Lifecycle Management, Records Management
• Experience with Legal Hold / In-Place Hold, retention policies and retention labels.
• Experience in troubleshooting using tools such as MFCMAPI and PowerShell.
• Managing and Synchronizing directories from On-Premises to Office365 using different
Identities.
• Experience with Migration (Cut-Over, Stage, IMAP, Hybrid and T2T).
• Analyze Extended Message Trace, Email Header & NDR.
• Expertise in deploying and overseeing mail flow/transport rule management.
• Understanding of license, features, provisioning and deprovisioning mailboxes.
• Email authentication for clients to prevent spoofing/ Phishing (SPF, DKIM, DMARC, Comp
Auth, Authentication, Conditional Access).
• The ability to utilize PowerShell to research and perform activities related to Exchange.
• Ability to work and explain solutions to other engineers and work together.
• Installing and setting up Azure AD connect tool to sync local Ad with O365.
• Experience with custom objects synchronization through Azure Synchronization Editor.
• Demonstrate composure and patience when dealing with challenging customer situations.
• Delivering comprehensive customer support and resolving issues effectively.
• Build and maintain successful relationships with customers.
• Case management with Rave too.
Working here as 3rd party employee and moved in Mindtree as FTE on 14th Oct 2021.
• Working here as System Administrator in Microsoft 365 and Active Directory.
Working here as Associate Engineer (L1 Support) MS Windows & Outlook troubleshooting.
Computer Science