Office administrative manager
UPDATER SERVICE PROVIDER PVT LTD
Total des années d'expérience :2 years, 2 Mois
• Answered high-volume daily telephone and email enquiries, minimising
correspondence backlogs.
• Communicated policy changes and business priorities to streamline office team
tasks.
• Set office policies and procedures to keep team members coordinated.
• Coordinated work of 25 clerical team members to consistently meet office needs.
• Resolved conflicts and negotiated mutually beneficial agreements between
parties.
• Worked with HR to maintain accurate and confidential employee records,
enforcing compliance with regulatory standards.
• Partnered collaboratively with other departments to determine optimum
schedules for special projects.
• Managed database to maintain updated records and accuracy.
• Handled high volume calls to address customer inquiries and concerns.
• Completed duties to deliver on targets with accuracy and efficiency.