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kaleem ahmed siddiqui, Mid Level/ Travel Consultant

kaleem ahmed siddiqui

Mid Level/ Travel Consultant·Rahlty Travel and Tourism

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 21 years, 5 months

Mid Level/ Travel Consultant

October 2014 - Present

Rahlty Travel and Tourism

Abu Dhabi, United Arab Emirates

October 2014 - Present

Handle Corporate Ticketing, Handling Groups, UAE Visa, Design Umrah Packages and Leisure Tours.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Senior Level/ Counter Supervisor

September 2010 - October 2014

Time Travel and Tourism

Karachi, Pakistan

September 2010 - October 2014

Ticketing, Handling Groups, UAE Visa, Design Umrah Packages and Leisure Tours, Manage staff timing and sales, motivate staff to enhance there performance and help them where needed.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Senior Level/ Counter Supervisor

September 2010 - October 2014

Time Travel and Tourism

Karachi, Pakistan

September 2010 - October 2014

Ticketing, Handling Groups, UAE Visa, Design Umrah Packages and Leisure Tours, Manage staff timing and sales, motivate staff to enhance there performance and help them where needed.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Mid Level

January 2005 - September 2010

Universal Brothers

Karachi, Pakistan

January 2005 - September 2010

Ticketing, Handling Groups, UAE Visa, Design Umrah Packages and Leisure Tours

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Karachi University

December 2009

December 2009

Bachelor's degree, Commerce

Pakistan

IATA

September 2009

September 2009

Diploma,

Pakistan

IATA/UFFTA DIPLOMA IN GDS FARE AND TICKETING

GERRYS DNATA

July 2009

July 2009

Diploma,

Pakistan

Passenger Services Skill

Silver Wings Academy

June 2009

June 2009

Diploma,

Pakistan

Passenger Handling

Sliver Wings Academy

June 2009

June 2009

Diploma,

Pakistan

DGR Licence

Grace Institute

March 2008

March 2008

Diploma,

Pakistan

Basic, Advance and E-Ticketing Course and International Reservation System (IRS) in Galileo,Abacus,Amadeus and Saber and Worldspan

Aptech Computer Institute

June 2005

June 2005

Diploma,

Pakistan

One Year Diploma in Computer Software Engineering

Skills

Customer Service
Expert
Customer Service
Expert
Visas
Expert
Visas
Expert
Tourism
Expert
Tourism
Expert
UMRAH
Expert
UMRAH
Expert
Ticketing
Expert
Ticketing
Expert
Driving
Expert
Driving
Expert
Ms Office
Expert
Ms Office
Expert
Active listening
Expert
Active listening
Expert

Languages

English
Expert
Arabic
Beginner
Urdu
Native Speaker
Hindi
Expert

Memberships

none

none

January 2012