Assistant Food And Beverage Manager
Royalton Hotel
Total des années d'expérience :16 years, 7 Mois
Oversaw entire operation of food and beverage
department, both in kitchens and in serving and dining
areas.
Forecast, implement, monitor, control and report on the
various outlet budgets and their components (food costs,
beverage costs, supplies, equipment, etc…) to maximize
revenue & minimize expenses while ensuring adequate
supplies and staff are on hand to provide top quality
customer service.
Demonstrated ability to increase banquet sales and build
a rapport with clientele.
Create, recommend and manage the implementation of
promotions, displays, buffet presentations and other
Ideas within corporate guidelines to capture more in
house guests and a larger share of the local market.
Creating inventive drink programs to increase
daily/weekly revenue.
Assist Room service and Banquet Manager with
banquet and room service sales and execution of events.
Support the GM with bi-monthly forecasts and year-end
financial reports of revenues, control of payroll and
preparation of the yearly budget.
advertisements; inviting food editors to review the
restaurant; contacting local, regional magazines with
feature ideas; encouraging local businesses to hold
Social events at the restaurant.
Hired, trained, and supervised the employees,
Motivating them to perform at the highest levels.
Monitors effectiveness of workflow & Sequence of
Service during service periods and provides hands-on
support as and when required.
Monitors customer satisfaction and respond to customer
feedback and complaints.
Identify customer needs and expectations correctly,
including those with special needs, and provide
appropriate products, services or information.
HOBBIES
Cooking, Mentoring, Fishing, Photography
In
.
.
.