Team Leader
Steria (India) Ltd
Total years of experience :10 years, 0 Months
• Managing Back Office Query team consists of eight members
• Handling queries and escalation related to AP
• Preparation of performance measures for the purchase to procurement processes
• Preparation of SLA reports for purchase to procurement processes
• Preparation of every day productivity report for the purchase to procurement processes
• Reconciling and investigating NOSTRO& Non- NOSTRO accounts from FX& Money markets. To ensure that all inter- company cash accounts are reconciled accurately and in a timely manner. It involves reducing the number of open items by reconciling NOSTRO& non- NOSTRO accounts
• Reconciliation involves identifying and specifying all open or unmatched items to various departments in FX, thereby reducing the number of unmatched items. Also to ensure correctness of NOSTRO balances and movements. To ensure all matching is correct. Allocate and resolve un-reconciled items as required. Identify and record all cash breaks for investigation by the appropriate operational departments
The process of Investigations handles the following criteria’s: Late Payment, Non-Receipt of Funds, Return of Funds, Early Receipt, Duplication, Cancellations Amendment requests, incorrect amount, incorrect value, Incorrect Beneficiary, Incorrect Beneficiary bank. Closely liaise between Confirmations (CLS as well SWIFT confirmations) team, Front office (Traders), Counterparties, Reconciliation, Onshore team, processing team and with other ABN AMRO Branches Client services department. Cases will be set up relating to all types of clients - Interbank, Corporate, Institutional. Job involves routing of the messages to each team members queue, reviewing the cases done by the team member, to actively follow up with the open items and complete all cases within a stipulated time period, preparing MIS report everyday which is reviewed by the onshore team to see how much cases are Open, Pending and Closed. Setting up of cases via swift messages (MT 199 & 299) for all the discrepancies that is arising on past, on value and future date. Manual payments done for failed payments after thorough investigations via MT 103 and MT 202. Once the case is complete, certain cases are assigned to Compensation team which handles claiming compensation from third parties for settling the funds late
• Verification of payments to be made to the vendors for the Services rendered by them to the company ensuring their compliance with the policies laid down by Citibank and its affiliates in this behalf
• Verification of claims by the employees of Citibank & its affiliates for the re-imbursement of the expenses incurred by them on behalf of the company
• Comparing the Claims made with the system generated reports to avoid any duplication and discrepancies in the payment made
• Suggested System validations in the new software introduced and co-coordinated with the Software team to implement the controls, settings & data validation in order to enable STP of payments made on the behalf of the claims to the vendors
• Handling queries from employees and the vendors
• Handled Statutory Audit, Internal Audit, Tax Audit, Cost Audit, Stock Audit, Computation of Income for Corporate and Non-Corporate assesses, Filing periodical returns to statutory authorities and writing and maintaining books of accounts
• Observations taken during the course of audits are drafted as report and will be submitted to the auditors as well as to the management
• Scrutinizing of general Ledger, Debtors & Creditors Ledger. Finalization of Accounts. Extracting of trial balance and preparation of final accounts
• Verification of Audit reports to be submitted to the Management & Auditors and proposing any suggestions along with the reports if any deviations were found
• Handled Statutory Audit, Internal Audit, Tax Audit, Cost Audit, Stock Audit, Computation of Income for Corporate and Non-Corporate assesses, Filing periodical returns to statutory authorities and writing and maintaining books of accounts
• Observations taken during the course of audits are drafted as report and will be submitted to the auditors as well as to the management
• Scrutinizing of general Ledger, Debtors & Creditors Ledger. Finalization of Accounts. Extracting of trial balance and preparation of final accounts
• Verification of Audit reports to be submitted to the Management & Auditors and proposing any suggestions along with the reports if any deviations were found