Social Media Menager
GM Construction
Total des années d'expérience :6 years, 9 Mois
Owned social media presence across Instagram, Facebook, TIkTok. Oversaw photo posts across platforms, including Facebook, Instagram, TikTok. Partnered with associates to create text posts, photos, videos and choose hashtags for campaigns.
Received 98% positive customer feedback after resolving complex customer complaints in timely manner Created automated customer service processes that substantially reduced service delivery time and improved overall customer experience Established processes to track customer service inquiries, identifying trends and offering solutions to improve customer service processes.
Scheduled candidates interviews. Managed and administered all pre-employment assessments to prospective candidates. Assisted with new employee on-boarding and ensured all pre-employment forms were properly, completed. Collaborated closely with marketing teams to develop and implement campaigns that resonate with corporate objectives. From crafting engaging content to selecting the perfect hashtags, I ensure your brand message shines across various platforms including Facebook, Instagram, and Twitter. Created, edited, and proofread text content for company websites and blogs.
Created, edited, and proofread text content for company websites and blogs with a team of 10 content writers. Coordinated with the corporate communication and Marketing team to set long-term strategies for effective content creation.Ensured continuous updating of collateral in line with the brand essence, market demand, and client requirements.
Worked with marketing team members to create campaigns that resonate with corporate agendas. Oversaw photo posts across numerous platforms, including Facebook, Instagram and Twitter. Partnered with associates to create text posts and choose hashtags for campaigns. Provided input on the direction of campaigns, including making content and distribution suggestions. Created content for blog posts and corporate memos. Participate in all forms of marketing activities, including social media, content creation and SEO and SEM. Create content for blog posts, landing pages and social media posts to further marketing endeavors. Post content on social media based on the provided social media calendar.
Play for all Kids Festival”Assist in organizing events related to the festival. Contract participant teams. Monitor each activity before and during the festival