Kamal Ashraf

Manage and expand enterprise accounts with a focus on cybersecurity and IT infrastructure
solutions
Engage with C-level stakeholders (CIOs, CISOs, IT Managers) to identify business and security
needs
Lead full sales cycle from lead generation to deal closure
Collaborate with pre-sales and technical teams to design customized client solutions
Develop and execute strategic account plans to increase revenue and service adoption
Identify new business opportunities through market analysis and competitor insights

Monitored and managed RAN network operations, ensuring service stability
Diagnosed and resolved technical issues using tools such as OWS, NetAct, and BMC Remedy
Managed ticket lifecycle (creation, update, closure) for incidents and service requests
Maintained high system uptime through proactive troubleshooting
Coordinated with cross-functional teams to ensure seamless network performance

Delivered tailored sales solutions based on customer needs
Achieved and exceeded sales targets consistently
Managed customer inquiries and resolved issues professionally
Built strong customer relationships, improving retention and satisfaction
Used CRM systems to track sales activities and manage pipelines