kamal iraq, IT SUUPORT SPECIALIST

kamal iraq

IT SUUPORT SPECIALIST

ENI OIL COMPANY

Location
Oman - Muscat
Education
Bachelor's degree, SOFTWARE ENGINEERING DEPARTMENT
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

IT SUUPORT SPECIALIST at ENI OIL COMPANY
  • Iraq - Basra
  • November 2011 to March 2012

• Maintenance of Computer \[software & hardware\].
• Instillation of computer programs.
• Reparation of computer defects.
• Installation of networks, detection of networks defects
• Restoration of completely deleted data.
• Reparation of printers.
• Install SAP &document builder for sap team.
• SUPPORT OUTLOOK
Clean data from viruses in all media drive _Hard disks, flashes .
• Training the new employees in ICT field .
SAP INSTALLATION AND SUPPORT
* knowledge in active directory

IT SUPPORT ENGINEER at TOWARDS THE HORIZON
  • Oman - Muscat
  • September 2009 to August 2011

• Maintenance of Computer \[software & hardware\].
• Instillation of computer programs.
• Reparation of computer defects.
• Installation of networks, detection of networks defects
• Restoration of completely deleted data.
• Reparation of printers.
• Install SAP &document builder for sap team.
• Clean data from viruses in all media drive _Hard disks, flashes .
• Training the new employees in ICT field .

IT SUPPORT at شركة جيجابايت للحاسب الالي
  • Iraq - Baghdad
  • September 2006 to May 2009

• Maintenance of Computer

• Formatting, reparation of lap-top and charger.

• Instillation of computer programs.

• Reparation of computer defects.

• Installation of networks, detection of networks defects

• Restoration of completely deleted data.

• Reparation of printers.

• Network installation and administration

Education

Bachelor's degree, SOFTWARE ENGINEERING DEPARTMENT
  • at جامعة بغداد
  • June 2009

MAINTENANCE SOFTWARE & HARDWARE & NETWORKS

Specialties & Skills

Hardware Support
Hardware Installation
System Maintenance
Hardware 2FSoftware Installation
Printer Support
CUSTOMER SUPPORT BY PHONE
Reparation of printers
INSTALL OPERATING SYSTEMS AND SOFTWARE
COMMUNICATION SUPPORT
DETECT PROBLEMS IN OPERATING SYSTEM AND FIX IT
Training the new employees in ICT field
CLEAN DATA FROM VIRUS
Maintenance of Computer [software & hardware].
MICROSOFT OFFICE 2000-2010
OUTLOOK SUPPORT
PEACHTREE ACCOUNTING PROGRAM 2009
Active Directory

Languages

Arabic
Expert
English
Expert

Training and Certifications

ENGLISH COURSE (Certificate)
Date Attended:
May 2007
Valid Until:
May 2007