Sales Manager
Pamco
Total years of experience :11 years, 5 Months
Defining goals and setting plans to reach them accordingly Developing training programs to support staff in enhancing their communication and persuasive skills Researching the market for accurate monitoring of customers' preferences, then generating reports and presenting them to the management, contributing to decision making process Reviewing sales reports to evaluate the overall performance and suggest methods for improvements Succeeding in increasing sales by 20% in the first year
Designing a business plan for the production and distribution of all kinds of paper such as facial tissues Recruiting sales team members, introducing policies and procedures and guiding them to generate sales Preparing budgets and approving expenditures plus projecting sales performance Building customer relations by providing high quality products and excellent service, helping the company's growth
Supervising the work performed by the staff Resolving conflicts professionally while maintaining customer satisfaction Abiding to internal policies and procedures to reach goals
Organizing store operations by delegating tasks and scheduling shifts Overseeing promotional activities plus analyzing sales and market reports Dealing with customers' complaints to keep them satisfied Controlling stock levels plus receiving and examining shipments to guarantee correct quantities and prices Preparing annual review and performance plans
Responding to customers' inquiries to ensure optimal levels of services and long term business relations Coordinating with internal departments to meet objectives Promoting cordial customer relations by providing premier customer satisfaction services Supporting rapid sales growth through the development and implementation of promotional activities Projecting sales targets and formulating plans to achieve them