Commercial Supervisor
hikma pharmaceuticals
مجموع سنوات الخبرة :17 years, 8 أشهر
Head of the commercial unit at Hikma Pharmaceuticals /Lebanon (agent).
Reporting to Hikma Pharmaceuticals GM (Middle East & North Africa).
Managing and Supervising a team of 9 representatives that cover marketing and sales activities of pharmaceutical products (mainly OTCs) at pharmacies all over the country in addition to their financial / collection aspects. (Pharmacies and hospitals for collection).
Conducted market analysis; planned for market development and achieved the same along with yearly targets (setting and implementation) for sales and collection.
Recruited and coached representatives.
May 2010 - Dec 2010 - Commercial & Logistics Supervisor
Supervised Logistics department beside the commercial supervisor responsibilities.
Acted as a Quality Manager at Ebn Sina Medical Quality Department.
Reported to Country Quality Manager (HOD).
Managed a team of two quality supervisors and conducted company’s internal audits (ISO).
Developed quality procedures and processes with relevant forms and analysis reports.
Performed Customer Satisfaction Survey in Pharmacies and Hospitals along with related analysis.
Became exposed to quality; logistics; project and procurement management.
Recruited and trained subordinates
Handled daily sales calls at pharmacies by marketing and selling of pharmaceutical products and mainly OTCs alongside of financial / collection responsibility.
Covered different areas of the country throughout the years.
Achieved relevant targets.
Increased my experience in marketing; selling and retail of pharmaceutical products.
Maintained excellent relationship with clients.
Good