Business Development Execuitve
Axelliant LLC (IT Reseller)
Total years of experience :10 years, 1 Months
1. Identity build and manage relationship with multiple key decision makers within our partners and customers.
2. Bid submission and registration.
3. Creating and maintaining a list/database of prospect clients.
4. Liaison with senior managers’ w.r.t vendor customer applications
5. Gathering relevant Bids from provided portals and working on qualified opportunities
6. Update vendor documentation for latest opportunities, discount and reward programs.
7. Create RFP responses to potential clients.
8. Enter new customer data and update changes to existing accounts in the corporate database.
9. Setup up sales presentations, product/service demonstration, and other sales actions.
10. Research and understand our product line and be familiar with each product’s function and purposes, so you can confidently upsell our customers to compatible products.
11. Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week
12. Excellent IT Knowledge (Microsoft, Cisco, HP, Dell, Lenovo, NetApp, Oracle etc.) (Visit our website in detail to know more about our partners www.axelliant.com).
13. Command of the English language both spoken and written. (US ACCENT)
14. Open to using a CRM System for strategic pipeline management.
15. Prior inside sales/account management experience in business development and/or direct quote has driven sales role.
Skills:
• Core IT products - Workplace Desktops. Servers laptops and accessories.
• Advanced Technology (AT) products - Data Center Server and Storage solutions.
• IT Solutions - Products and Services.
• Life Cycle and Managed Services.
• Professional Services.
• Software/ Cloud - Products and Solutions.
• Software and Hardware Renewals.
. Create new business leads and organized follow up activities.
2. Prospecting SMEs and explore new markets of potential clientele.
3. Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets.
4. Provide timely feedback to the Sales Director regarding activities and meetings done with clients using CRM software.
5. Increasing new clients as well as keeping a good relationship with existing clients.
6. Support incoming enquirers, co-ordinate client meetings.
7. Conduct research to identify new markets and customer needs.
8. Provide trustworthy feedback and after-sales support.
9. Build long-term relationships with new and existing customers.
10. Developed, coordinated and implemented sales strategies that identified and produced new business in two different markets/ states.
11. Motivated and guided team members to reach weekly goals while promoting effective customer service.
12. Extensive Knowledge to Work on Silverow CRM & Microsoft Dynamics CRM, along with that also knowledge of Silverow ERP Cloud Based.
13. Research leads from LinkedIn Sales Navigator and updates the lead on Silverow CRM.
14. Up-selling or enrollment of customers into new services, marketplaces and terms.
15. Developing & executing a growth strategy focused both on lead generation and customer on-boarding.
Remotely - Phoenix, Arizona - US | Part time
1. Contacting potential clients to establish rapport and arrange meetings.
2. Product Demonstration and Meeting with Clients.
3. Planning and overseeing new marketing initiatives.
4. Researching organizations and individuals to find new opportunities.
5. Increasing the value of current customers while attracting new ones.
6. Finding and developing new markets and improving sales.
7. Preparation of quotes proposals & service level agreements for clients.
8. Analyzing the financial aspects of new projects.
9. Maximizing every sales opportunity by cross selling profitable products.
Strong Skills Set in the following Key Areas;
1. Product Support and Development of Software Solution.
2. Technical requirement gathering and documentation.
3. Project Coordinator, Marketing and media executive & accounts management.
4. Accounts Receivable & Billing.
5. Business Development.
6. Customer Support (Level 1 & Level 2).
While working in Touchstone, I used to dial on multiple campaigns. However, the most recent campaign that I dialed on Auto & Home Insurance campaign, along with that tries to do (Cross-Sell) Extended Warranty & Home Security System via on-call and it was B2C - US Region (Nationwide).
Also worked on (B2B) UK Market. Telecom Service
Providers on behalf of Orange (O2 Network).
Job Roles:
1. Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
2. Serves customers by providing product and service information; resolving product and service problems.
3. Sales of Insurance (Auto & Home and Extended Warranty).
4. Dealing with various insurance companies like USAA, American Family, AAA, 21st Century, Progressive. etc.
5. Aiming to achieve monthly or annual targets.
6. Providing customers with the best quote and extended warranty deal.
7. Review own sales performance.
8. To quote and generate insurance leads by providing customers with the information on what suits them best.
9. Analyze competitor pricing proposals and sales strategies.
10. Maintained a polite and professional telephone manner.
11. Submitted requests to the proper department to prevent re-occurring issues and recommend improvements in the process and procedure.
12. Trained new employees to incorporate an efficient screening process.
13. Maintained expectations regarding call quality and resolution time.
14. Establishing customer need and selling products accordingly.
A telemarketer must possess strong communication skills and the ability to negotiate effectively. A pleasant phone voice is also essential as well as possessing strong sales skills.
1. Outbound and Inbound Calls.
2. Solar Panel (Program) Campaign - Live Transfers and Appointment.
3. Home Security (Program) Campaign - Fronting.
4. Takes outgoing customer calls or cold calls in order to sell products and services.
5. Answers questions about product specifications and pricing.
6. Explains product pricing and negotiates bulk or package pricing.
7. Processes credit card payments and troubleshoots any issues that may arise.
8. Assists sales colleagues with arranging meetings and sales calls with customers.
9. Contacts customers in response to correspondence or feedback.
Computer Software Computer Science Web Development Information Technology Software Engineering
I mention in the resume about studies. Computer Science. International Marketing. Computer Software. Information Technology.
Raees Ul Ahrar College - Pakistan Intermediate (ICS) in Computer Science 2005 - 2007
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