Business Development Manager
matrix logistics
Total years of experience :23 years, 4 Months
To explore new avenues for the growth of company business rendering excellent and prompt services to the clients to build their trust. Deals with all kind of correspondence world wide.
OCT 2012 TO DATE
Potohar Hotel Rawalpinid
General Manager
Potohar Hotel is a 3 star hotel located in the middle of twin city having 36 well furnished Rooms including 4 executive suites and one Banquet Hall.
Having a bird eye view on curtain lacunas and short coming towards having proper control to ward off the possibilities of pilferage.
Focusing to boost up the sale I endeavor our utmost o explore the new avenues for that we need to start out side catering by supplying the food to different corporate clients and embassies.
Oversees all aspects of property Management in accordance with company mission statement, including maximization of financial performance, guest satisfaction and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff.
Sep 2006 To March 2007
Marriott Hotel Islamabad
At Your Service Manager
Deals with all incoming and outgoing telephone calls and queries
Responsible of hotel staying guest's needs and handling of complaints record them.
Handling the food orders of Room Service
Sep- 2004 to Sep 2005
Marriott Hotel Islamabad
At Your Service Supervisor
Deals with all incoming and outgoing telephone calls and queries
Responsible of hotel staying guest's needs and handling of complaints record them.
Handling the food orders of Room Service
05-2004 to 09-2004
Avari Hotel Lahore
Guest Service Supervisor
• Deals with all check in and checkout guest, look after of their airport pickup, Room allocation and prompt check in check out • Keeping an eye on Room Occupancy to generate more business
10-1999 to 10-2002
Avari Hotel Lahore
Chief Room Salesman
• Deals with all check in and checkout guest, look after of their airport pickup, Room allocation and prompt check in check out, Supervise the duty roster of Front desk officers
• Take care of Room Occupancy to generate more business, preparation of weekly forecast of room occupancy
05-1998 to 10-1999
Avari Hotel Dubai
Senior Guest Service Agent
• Deals with all check in and checkout guest, look after of their airport pickup, Room allocation and prompt check in check out • Take care of Room Occupancy to generate more business
• Deal with all arriving guest's visa processing with Ministries.
05-1996 to 04-1998
Avari Hotel Dubai
Receiving Supervisor
• Receive all kind of items including food stuff like chicken, vegetables milk etc. to check the quality and quantity and deliver to the concerns and record them.
• During the tenor worked as Accounts Receivable, General Cashier and Liquor and General Store Keeper.
10-1993 to 05-1996
Avari Hotel Lahore
Receiving Supervisor
• Receive all kind of items including food stuff like chicken, vegetables milk etc. to check the quality and quantity and deliver to the concerns and record them.
11-1991 to 09-1993
Avari Hotel Lahore
Front Office Cashier
• Posting of outlets checks in the guest's bills through the system
• Collect the money through hard cash or credit cards by the guest upon checkout.
• Exchange the foreign currency into Pakistani rupees records them.
EXTRA ACTIVITY
Successfully Completion of foundation of Leadership Course Certificate given by Marriott International in Islamabad Marriott Hotel
Certificate of Passing the Product Knowledge Quiz in 2005 from Marriott Hotel Islamabad Certificate of Outstanding Performance in UP SELLING ROOMS from Avari Hotel Dubai U.A.E
Certificate of Employee of the Month for the month of March, 1999 from Avari Hotel Dubai U.A.E
Certificate of Handling Customer Services from Asian Management Development Center in July, 1995
Certificate of Handling A Difficult Customer from Asian Management Development Center in July, 1995
Certificate of Communication Abilities from Asian Management Development Center in July, 1995
Religion Islam