Destination Services Specialist
GTA
مجموع سنوات الخبرة :21 years, 11 أشهر
•Handling FIT bookings, liaising with suppliers to ensure services are done in a smooth manner
•Promptly deal with queries from worldwide colleagues and suppliers
•Investigating and resolving service complaints
•Creating marketing material (flyers) to promote new destinations, which is distributed to worldwide office.
•Maintaining and updating contracts.
Tookover the business:
A Company involved in buy and sell of kitchenware and garments from Malaysia and China
Responsibilities:
•Processed incoming orders, coordinated shipments, and handled customer related issues
•Handled documentation, which included preparing Delivery notes and invoices.
•Supervised the transportation of goods to their respective destinations.
• Handled accounts receivables and other documentation.
•Provided students across the Middle East with the highest level of one-on-one customer service and administrative support.
•Acted as a personal coach / counselor to help students qualify for admissions, select a degree, complete the enrollment process and make a smooth transition into the classroom.
•Worked as part of a Graduation Team with other counseling specialists to ensure students’ success.
•Handled contract clients, exclusive to Gulf News which included bookings for Properties, Freehold and Property Weekly adverts.
•Designed artwork for clients as per Gulf News house formats
•Ensured deadlines are met so as to avoid any delays in posting ADS
•Handled client complaints & requests.
Family Business
A Company involved in buy and sell of kitchenware and garments from Malaysia and China
Responsibilities:
•Processed incoming orders, coordinated shipments, and handled customer related issues
•Handled documentation, which included preparing Delivery notes and invoices.
•Supervised the transportation of goods to their respective destinations.
•Handled accounts receivables and other documentation.