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Kaouther Mrine Sassi, • Administrative assistant

Kaouther Mrine Sassi

• Administrative assistant·Sheraton hotel

Kuwait

Bachelor's degree, English

Work experience

Total years of experience: 3 years, 9 months

• Administrative assistant

October 2023 - May 2025

Sheraton hotel

Oran, Algeria

October 2023 - May 2025

Provided administrative support to hotel management and various departments.
Prepared and organized correspondence, reports, and official documents.
Coordinated meetings, schedules, and internal communications.
Maintained organized filing systems for documents and records.
Assisted in HR tasks, including employee records and onboarding support.
Company industry:
Hospitality & Accomodation
Job role:
Administration

language teacher

April 2023 - December 2024

Ministry Of National Education - Algeria

Relizane, Algeria

April 2023 - December 2024

•Developed creative teaching materials and activities to enhance language comprehension and communication skills
•Planned and delivered engaging English and French lessons tailored to students’ levels and learning needs.
•Focused on improving students’ reading, writing, listening, and speaking abilities.
•Assessed student progress through quizzes, oral tests, and classroom participation.
Company industry:
Training & Education Center
Job role:
Teaching and Academics

English teacher-private language center (pre-graduation).

January 2023 - May 2023

primary school

Relizane, Algeria

January 2023 - May 2023

Taught English to children and young learners, covering reading, writing, speaking and listening skills.
Managed small groups and maintained a positive classroom environment.
Prepared teaching materials, worksheets, and interactive activities to enhance student engagement.
Company industry:
Training & Education Center
Job role:
Training and Development

Tour Guide

August 2022 - December 2022

Groupe Sarl Satguru Travels & Tours Service Algerie

Oran, Algeria

August 2022 - December 2022

Guided groups of international visitors, providing clear and engaging explanations of historical, cultural, and local sites.
Answered visitorss question to enhance their overall experience.
Developed teamwork, coordination, and problem-solving skills under pressure.
Company industry:
Tourism, Museum, & Cultural
Job role:
Customer Service and Call Center

hotel receptionist

June 2021 - April 2022

Ministry Of Tourism & Culture - Other Location

Relizane, Algeria

I found this job using Bayt.com

June 2021 - April 2022

Managed reservations, check-ins, and check-outs efficiently while handling inquiries and requests.

Assisted in resolving guest concerns professionally, demonstrating strong problem-solving and communication skills

Gained valuable experience in hospitality, front-desk operations, and customer interaction
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

• Hotel receptionist

June 2021 - April 2022

Sheraton hotel

Oran, Algeria

June 2021 - April 2022

Managed reservations, check-ins, and check-outs efficiently while handling inquiries and requests.
Assisted in resolving guest concerns professionally, demonstrating strong problem-solving and communication skills
Gained valuable experience in hospitality, front-desk operations, and customer interaction
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Ahmed Zabana University Centre Of Rélizane

July 2023

July 2023

Bachelor's degree, English

Algeria

GPA (point): 2.6 out of 4

GPA (point): 2.6 out of 4

University of Relizane

January 2023

January 2023

Bachelor's degree, English

Algeria

Safia Yahia Secondary School

January 2020

January 2020

Bachelor's degree, Foreign Languages

Algeria

Skills

Report Writing
Expert
Report Writing
Expert
Teamwork
Expert
Teamwork
Expert
Data Organization
Expert
Data Organization
Expert
Customer Service
Expert
Customer Service
Expert
Languages
Expert
Languages
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
HOTEL OPERATIONS
Intermediate
HOTEL OPERATIONS
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

French
Expert
English
Expert
Arabic
Native Speaker
Spanish
Intermediate
Italian
Intermediate
German
Beginner

Training and Certifications

Certifications
American Sign Language (ASL).
• Arabic writing certificate.

Hobbies

  • writing
  • sign language
  • digital drawing
  • graphic design