key Account Manager in Transportation Dep and Warehouse Supervisor
Aramex –AMC
Total years of experience :15 years, 5 Months
• Coordinates and support the client.
• Ensures the all tasks are completed with client .
• Ensures with housekeeping when and where to deliver all goods in good condition.
• Reporting, E-mailing, Documentation.
• Controlling the process of the daily tasks. Reporting, Documentation, E-mailing
• Warehouse utilization by category (Weekly report )
• Stock reports with goods Status (Monthly)
• Staff Evaluation reports (Monthly to account manager)
• Over viewing the daily tasks of inbound, outbound.
• Troubleshooting any problems at daily working instructions.
• Support sales team and customer services.
• Responsible for the overall Warehouse image and cleanness
• Responsible to make sure all the staff are preparing their reports and manual
documents accurately and on-time.
Keep management informed on issues and problems
• Prepare monthly/annual results and performance reports
• Assist in the formulation of targets for individuals and teams
• Hire and onboard new employees
• Answer questions from staff and provide guidance and feedback
•Anticipate escalation and take over calls when needed
Ability to develop and maintain effective working relations with Employees \nPrepare and maintain routine records ex. attendance sheets \nMonitor the loading and unloading process and is in charge of all warehouse activities \n Ability to be flexible in work assignments and accept changes in duties and work assignments as needed \nMonitoring the warehouseman & warehouse to insure that they meet safety conditions \nInsurance that the shipped orders meets the required accuracy \nHelps to increase the performance of work process by solving problems that affects warehouseman productivity \nFollow up the maintenance and cleaning crews to ensure that industry sanitation and safety codes \nPerform another duties upon request from clients & Superintendents \nCompleting the handover sheets to complete any pending tasks with other Co-workers \n• Monitor the loading and unloading process and is in charge of all warehouse activities. \n• Fully responsible for equipment in the warehouse: forklifts and man-rise \n• Responsible for the successful day-to-day running of the retail tasks. \n• Monitoring the warehouseman & warehouse to insure that they meet safety conditions. \n• Insurance that the shipped orders meet the required accuracy. \n• Helps to increase the performance of work process by solving problems that affects warehouseman productivity. \n• Prepare and maintain routine records ex. attendance sheets
•Keeping inventory in stock organized and counted. \n•Reporting inventory balance and alert for decreased types. \n•Responsible for implementing FIFO. \n•Responsible for keeping Files of dispatch and makes sure all docs are completed. \n•Reporting any problems to the Workshop Supervisor. \n•Performing assigned duties diligently and in a professional manner. \n•Coordinating with customer on delivery locations. \n•Keeping all Work Areas in a clean and safety maintained condition and \n•Maintaining good housekeeping. \n•Keeping track of deliveries and ensuring proper communication with customer. \n•All deliveries should be with a proper delivery note signed by the originator. \n•Coordinates with the Stock Control Team for resolving discrepancies and non conformities. \nWorking at all Warehouse operations as (receives; put away, picking and shipping). \n•Working with different types of warehouses as (Industrial, food products, raw material). \nReceive, store, Put away, Pick and ship merchandise that is kept in warehouses \nPlaces incoming supplies on shelves or in assigned areas; makes necessary adjustments to invoice records \nMakes deliveries to the Customers or other departments, carrying any paperwork with delivered goods and retaining copies \nOperates simple office machines (which includes in some cases computer-assisted inventory, automotive equipment, and may operate a forklift or other light equipment used in moving heavy items). \nPerforms related duties as assigned by the Superintendent or his designee \nAbility to follow instructions and organize work duties accordingly \nStock clerks keep records as goods enter and leave the warehouse; most of the information is contained in bar codes, which the clerks have to scan and check \nWork at a rapid pace to meet shipping and receiving deadlines
Project grade: Excellent