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Karam Tanbouz, IT Officer

Karam Tanbouz

IT Officer

GALAXY INTERNATIONAL GROUP

Lieu
Jordanie
Éducation
Etudes secondaires ou équivalent, Network Engineer Certificate & CCAN
Expérience
8 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 11 Mois

IT Officer à GALAXY INTERNATIONAL GROUP
  • Jordanie - Amman
  • février 2020 à août 2021

Administration Windows server 2012 & 2016
Setting up backup system
Troubleshooting computing systems, networks, and applications
Supporting Client and user over the telephone and email
Install and Configuration SQL Server 2008 & 2017
Administration Windows server 2016, 2012, Administration Firewall
Setting up and maintaining backup system for file servers and user Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties. Contacting Camera Support Side and solve camera & DVR problems.

IT TECHNICAL.ENG à FAST RABBIT
  • Jordanie - Amman
  • février 2018 à octobre 2018

Install &Administration Windows server 2012, 2008, 2003.

Administration Firewall ( Sophos XG)

Setting up and maintaining backup system for file servers and user

Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.

Testing and Configure of any new hardware and software.

Maintaining. Printers, scanners, projectors and whiteboards.

Administering the IT department’s policies and procedures.

Supporting users over the telephone and email.

Travelling to client sites to help with installs, deployment, and Troubleshooting.

Training new employees.

Install and administration antivirus (Kaspersky endpoint security, Sophos Endpoint

IT TECHNICAL à CONSOLIDATED CONTRACTORS COMPANY
  • Arabie Saoudite - Dammam
  • août 2013 à juin 2016

Setting up and maintaining backup system for file servers and user

Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.

Testing and Configure of any new hardware and software.

Maintaining. Printers, scanners, projectors and whiteboards.

Administering the IT department’s policies and procedures.

Supporting users over the telephone and email

IT TECHNICAL à CONSOLIDATED CONTRACTORS COMPANY
  • Émirats Arabes Unis - Abu Dhabi
  • juin 2010 à juin 2013

Setting up and maintaining backup system for file servers and user

Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.

Testing and Configure of any new hardware and software.

Maintaining. Printers, scanners, projectors and whiteboards..

Administering the IT department’s policies and procedures.

Supporting users over the telephone and email.

Travelling to client sites to help with installs, deployment, and Troubleshooting.

Training new employees.

COMPUTER MAINTENANCE à PERFECT PERIOD COMPUTER
  • Jordanie - Amman
  • mars 2009 à septembre 2009

Maintaining. PC, Laptop, Printers, scanners, projectors and whiteboards

Éducation

Etudes secondaires ou équivalent, Network Engineer Certificate & CCAN
  • à AL-Quads Collage
  • mai 2008

Specialties & Skills

Setup and maintenance a network connection
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Computer software harware technical support
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Windows Platforms Server & Services 2003 2008
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Help Desk System and Software Support
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Hardware & Software Support
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troubleshooting Apple Macintosh Operating System.
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Technical knowledge & proficiency in system administration, network maintenance, hardware maintenanc
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Analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems
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Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly &
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Extensive exposure to a comprehensive range of team activities, thrive on working in challenging env
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Communication skills
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Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Windows 11 for IT Pros First Look: Supporting Users (Certificat)
Date de la formation:
May 2022
Sophos Firewall (Certificat)
Date de la formation:
May 2022
macOS for IT Administrators (Certificat)
Date de la formation:
May 2022
Microsoft 365 Essential Training for Administrators (Certificat)
Date de la formation:
May 2022
Learning ITIL (Certificat)
Date de la formation:
May 2022
Customer Service Foundations (Certificat)
Date de la formation:
May 2022
Building websites using WordPress (Certificat)
Date de la formation:
May 2022
Azure 303 (Certificat)
Date de la formation:
May 2022
Microsoft Certified Systems Administrator (Certificat)
Microsoft Certified Desktop Support Technician (Certificat)
Microsoft certified professional (Certificat)
A+ Hardware Certified (Certificat)