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Karama younis, I got advancement to trainer

Karama younis

I got advancement to trainer

فودافون

Location
Kuwait - Al Ahmadi
Education
Bachelor's degree, Accounting,commerce
Experience
2 years, 1 Months

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Work Experience

Total years of experience :2 years, 1 Months

I got advancement to trainer at فودافون
  • Egypt - Cairo
  • July 2012 to July 2014

• I worked for NETONE international company as a custmor servies agent for 6 monthes.
• I worked for VODAFONE company as a telesales agent, and I got advancement to trainer for 2 years.

Education

Bachelor's degree, Accounting,commerce
  • at Cairo University
  • June 2011

Cairo University, faculty of commerce, Concentration: Accounting. 2010-2011

Bayt Tests

English To Arabic Translation Skills Test
Score 92%

Specialties & Skills

Customer Service
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Marketing
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Accounting
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Web 2.0
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Microsoft Office
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Microsoft office
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presentation skills
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Serious & punctual.
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BANKING
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CUSTOMER SERVICE
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PRESENTATION SKILLS
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TELESALES
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Pleasant ,Self motivated , Team work
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Languages

Arabic
Expert
English
Expert

Training and Certifications

course about time management (Training)
Training Institute:
Canadian training center for human recourse.
Date Attended:
April 2010
How To Market and Sale any product (Training)
Training Institute:
cairo university
Date Attended:
March 2010
Duration:
300 hours
e-banking, corporate banking. clearing settlements, trade finance, financial analysis, Islamic banki (Training)
Training Institute:
Cairo university our vision conference
Date Attended:
April 2010
The seven skills of communication and effective communication (Training)
Training Institute:
Canadian training center for human resource.
Date Attended:
April 2010
Duration:
20 hours