Jr. Project Manager
Union Bank
Total years of experience :11 years, 10 Months
• Managed $1750, 000 project aimed to consolidate users of “R” data modeling onto centralized Linux Servers within the bank
• Generated Weekly and Monthly Milestone Reports to display project updates and statuses for the Patriot Portfolio Projects
• Collected and followed up with Issues, Risks, & Decisions for Patriot Portfolio Projects as they arose to inform Sr. Managers
• Worked closely with Business and Technology to construct Project Initiation Requests for projects between $500K to $1MM
• Supported several Project Managers successfully in their respective projects, while producing punctual & timely deliverables
• Prepared weekly Business Summary Report for Executive Level Mgmt. of the Service Mgmt. Dept. within Delhaize America
• Collaborated in building successful Project Charter for the PULSE/NextGen Lifecycle Management Project aimed at implementing effective processes in tracking and replacing leased equipment and technology in banner stores
• Constructed effective reference documents and decision tree diagrams in assisting Level 1 Help Desk Personnel in addressing issues related to Handheld Units to reduce the number of issues escalated to Level 2 and 3 Help Desk
• Delivered strategic planning and placement of emergency Rx Servers in the US Northeast region to address concerns of Disaster Recovery for Hannaford Banner stores
• Constructed Gantt Charts Merchandising Divisions in Delhaize’s MCTC Dept. as projects adopted the Retail Calendar
• Documented Business Processes, in coordination with Project Manager, to conduct an "As-Is" Process Analysis in PULSE/NextGen Leasing Lifecycle Project
• Conducted Gap Analysis for the PULSE/NextGen Leasing Lifecycle Project
• Built Use Cases to address gaps discovered in Process Analysis in PULSE/NextGen Leasing Lifecycle Project
• Analyzed and report on workforce information (actual hours, budget hours, census, staffing ratio, and overtime) for efficiency and effectiveness
• Recommended evidence-based system changes that will better ensure employee hours do not exceed budgetary restrictions, while avoiding a reduction in quality of care to the patient
• Developed a retention strategy that will increase employee retention and decrease turnover
• Investigated and report on causes of worker absenteeism in the workplace
• Recommended evidence-based strategies to ensure staffing is operating at close to maximum capacity to better serve the nursing home population
• Prepared weekly and monthly reports outlining progress, achievements, and possible defects for both OPICS+ and BOX.
• Collected daily activity information for all OPICS+ and BOX TA Teams in Foreign Exchange (FX) Dept. for forecasting.
• Prepared project organization, communication charts, and project flow diagrams with MS Visio
• Used project scheduling and control tools to monitor projects plans
• Effectively and accurately communicated relevant project information to the client and project team
• Informed PM and others about project status and issues that may impact client relations
• Managed project SharePoint by taking full responsibility of setting up project SharePoint site, managing access levels for each member, retrieving the SharePoint following system crash, and making sure all documents were up-to-date.
• Constructed New Hire Document to assist with on-boarding procedures for new team members
• Managed logistics for meetings including scheduling, taking/distributing notes, securing rooms, following up on action items
• Collected all project team status updates to create weekly status reports.
• Created Resource Utilization Forecasting Calculator for finding optimal number of resources needed for team projects
• Composed a cost-benefit analysis and a successful business case for a $4MM software purchase to support data lineage
• Performed ‘vLookups’ in Excel to analyze 1000+ Application Inventory Tools in effort to consolidate data points in the bank.
• Produced documentation artifacts such as Vision & Scope Document, BRD, and FRD
• Worked closely with Business Partners to prepare Request for Information (RFI) in selecting vendors
• Operated with the Agile SDLC methodology to establish continuous deployment processes
• Streamlined the billing process between healthcare providers, patients, and Carolina Medical Lab through ICD-9 Codes.
• Investigated invalid/missing ICD-9 Diagnosis Codes needed for insurance purposes.
• Managed the quarterly Newsletter titled “LABquarterly” used as a means to advertise progress and initiatives taken at Carolina Medical Lab for current and potential healthcare provider clients.